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To connect to the Internet you need a few extra things aswell as a network card and install the LAN card driver. 1. You need to sign up with an Internet service provider. 2. Connect a LAN cable from your computer to the DSL or cable modem 3. You need a DSL or cable modem and connect and configure the modem to inaccordance with your Internet service provider's instructions. 4. Install Internet Explorer if it has not been done. 5. If everything has been done correctly, when you open Internet Explorer youcan access the Internet.
If you have a wireless router and it is connected to the DSLor cable modem then - To connect to yourwireless router, the router needs its wireless settings to be configuredwith the SSID, encryption key etc., also the wireless cards in all thelaptops/computers needs to be configured with these router's wireless settings.Then the laptops/desktop computers can communicate with your wireless router.
It sounds like a firmware issue or problem. Have you tried updating the firmware of the router? If not, download the latest firmware from actiontec website and install it to your router. Note: After successfully updating the firmware, you need to hard reset the router. Press the reset button at the back of the router for 30 second then unplug the power for 30 seconds as well then plug it back n.
If my memory serves me, I didn't install the software for my Actiontec modem/router combo. I call Verizon and told them I refused to install the software and they helped step me through getting rid of this garbage. You should never have to install software to get a modem or router to work as any software the comes with it, is simply used to provide easier configuration.
Since I couldn't find anything about bypassing this software, I would suggest contacting Verizon directly. Their technical support should be able to assist you.
It might be that you have a voltage drop. I noticed that this modem is very sensitive to voltage 'dips' and it will 'reset' itself if even the slightest dip in power hits it.
I have a A/C that sucks power when it cycles and every time it does I lose the internet connection. So I set up a 12 volt battery with an DC to AC inverter and run the modem off of battery power.