Question about Philips 60PP9352 60" Rear Projection Television

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Soft white light on screen when screen should be black

When screen should be black, the right side of the screen has a soft white glow. I am just concerned that something might be going wrong with the TV. It is about 3 years old and I would like to know if there is anything I need to do.

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Your TV most likely has one of two possible problems.

Problem #1: Convergence Chip Failure ( common problem )

Here are some of the most common symptoms and example photos of a convergence problem

  • Screen looks 3D
  • Colors don't line up
  • One or more colors can't be adjusted when using the convergence menu.
  • Screen is bowed or warped.
Soft white light on screen when screen should be b - 701cb04.jpg

Here is a quick test....

Using your original remote go-to the tv settings then goto the convergence section.

Try to adjust the red and then the blue convergence.

You should be able to move them up, down, left, and right.

If you can't move them in all directiSoft white light on screen when screen should be b - 2c07611.pngnvergence chips are bad and should be replaced. This is a common problem.

2c07611.pngSolution #1

You need to replace the convergence chips and convergence resistors. Check the site They have put together a kits for most models. If you don't see a kit for your set send them a quick note and they will put one together for you. Their kits include a photo instruction guide, original OEM Sanyo STK chips, convergence resistors, pico fuses, etc.

Problem #2 CRT Fluid is Cloudy

Projection TV tubes have a liquid coolant that is used to keep them from overheating. After many years the coolant in the blue and green tubes will become cloudy and cause the screen to look dull, red/orange, etc. You may even see halos around images.

of a set that needs the fluid cSoft white light on screen when screen should be b - 2c07611.png/>
TV set after fluid change


2c07611.pngSolution #2

What you will need to do is replace the coolant and clean the crt. You can get a repair kit from that includes replacement coolant, photos. instructions, etc.

Posted on Mar 15, 2009


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