Question about Averatec 3150H Notebook

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Operating System Quarantined

I have an Averatec 3150 that has my Windows XP operating system in an AVG Free 8.0 anti-virus vault. The welcome screen with icons doesn't pop up after rebooting (just my background picture). Is there anyway I can backdoor into Windows? Ctrl+Alt+Del doesn't do anything. Using the factory restore discs are my last alternative...

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  • Dwayne Bowers May 11, 2010

    Wow, how did that happen? Can you boot into Safe Mode? Usually, pressing F8 during boot, before the login screen, will bring up your prompt for Safe Mode.


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Try This:

as the computer is booting press and hold your "F8 Key" which should bring up the "Windows Advanced Options Menu. Use your arrow keys to move to "Safe Mode" and press your Enter key.

(NOTE): instead of pressing and holding the "F8 key", tap the "F8 key" continuously until you get the startup menu

Once in Safe Mode your screen will be black and your Icon will appear larger then normal.

Operating System Quarantined - 5pic1a.gif

Posted on Feb 17, 2009

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Posted on Jan 02, 2017

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Free download compaq spyware for my security

Download and install at least one of these all free depending on your operating system

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microsoft security essentials your operating system must be registered

Win7/Vista/XP 64 bit anti malware free edition Win XP/2003/Vista/Windows7

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Hope this helps.

Nov 28, 2012 | Compaq Presario CQ57-339WM

1 Answer

When i turn on my laptop it ask for a password in blue and then there is a blinking curser and black screen it wont do anything after that unless i press f2 reapeatedly or f12 but i cant fix nothing on the...

There are two types of password:
1. BIOS password. To remove the BIOS password, the solution is, remove the BIOS battery. Location of the BIOS battery, the bottom of the laptop. So you have to unscrew the bottom of the laptop, find the BIOS battery and release approximately 7 seconds, then plug it back. Then, turn on the laptop, enter the BIOS by pressing F2, do the setting the date, time, etc.

2. Password Log on. When turning on the laptop, and log on, then we are asked to enter a password, but we never give password to log on. However, when we enter the password, always fails, it means the virus-infected operating system (operating system has been controlled by a virus). These cases often I meet, the Windows XP operating system is infected with the virus. The solution is to reinstall the operating system. Repair operating system, or breaking into password virus, I've tried, but always failed. So, the best solution is to reinstall the operating system.

If you are using Windows 7, you can fix with, insert the Windows operating system CD, then boot from the CD Room. Solutions you can do:

Boot from CD Room, select Next - select Repair your computer - Next - select System Image Recovery




2. Boot from CD Room - select Next - select Install now - check the "I accept the license terms" - Next - select Custom (advanced). Then, select the drive where you installed windows - Next. Wait for your operating system install process to complete. Then enter your user name, etc.

After entering the desktop, don't open drive C, D, E, F, because the drive is still infected with the virus. All you have to do is, connect your laptop to the Internet, download anti-virus. You can use free anti-virus (Avira or AVG), then anti-virus updates. After the update is complete, do a virus scan, drive C, D, E, F. If a virus is detected, Primary action = repair, Secondary action = delete.

After drive C, D, E, F clean from viruses, you can open the drive C, D, E, F. You don't have to worry about losing data, because Windows 7, will backup your data in a folder Windows.old. In Windows.old folder, there are three folders: Program files, Users, Windows. Data stored in My Documents, can be found in the Users folder.


If you have trouble, you can send an email.

hope it helps

Oct 07, 2011 | Toshiba Computers & Internet

2 Answers

Freezes up after welcome page

Dear Sir Thank you for accepting the offer. I am assuming that you are runningWindows XP professional , please tell if you hjave any other operating system. This is a common problem with theOS infected with the virus/malewares. You must clean the system and repair theOperating System files to resume proper functioning of the machine.Please donot leave the system 'ON' as the virus creates its copies and load the CPU forcopy creation, it will create infected files in number and you may looseimportant data. Please do the following steps. Restart the machine> press F8and select 'Start windows in safe mode'. After booting, login in to thesystem, Press start> control panel>user accounts> disable guest login,and please do put a password for administrator login if it is not there. Press Ctrl+Alt+del together and from the taskmanager select processes Select the processes which werehaving User name as 'Administrator' and taking memory resources more than 25000k. select those process and press 'End Process'. Same way try to end as manyprocesses as you can. This will manually release the memory for the processorand your OS will resume service for this particular session. Connect to the internet and Nowinstall antivirus software for free from below mentioned link: Download, update and then run acomplete scan of the machine. It will take around 3 to 4 hours depend upon theSystem Resources. This is a free antivirus tool and only requires free registrationon AVG site. They wont charge you for anything. Now go to Start> Run typemsconfig Hit enter Now select Startup menu, check 'disableall' Press 'apply' then' OK' Now make sure than your scan is completeand avg have either transferred all the infected files to Virus vault by quarantining them or by deleting the virus programs. Insert the operating system CDinside the CD ROM. Restart the system, keep pressing 'delete'or 'F2' button. Go to the BIOS setup, select boot priority menu. Select CD/DVD ROM as a first bootdevice and HDD as second. Press F10, save and exit, Systemwill restart and the it will ask to 'press any key to boot from CD/DVD, hitenter, Set up will continue. Now press F8 when it asks so, select'Fresh Installation'. Don't worry about your OS and files, they will be as itsis. In next screen setup will say' Microsoft Windows Xp Installation is foundin directory C;/' Now select Repair . proceed as theset up says. After complete setup loading System will restart and again ask for'Press any key to boot from CD' PLEASE don't press any key, now onwards set upwill resume loading from HDD. After 20 minutes (depend on theresources)your OS files will be restored and system will be able to continue onits own. Remove the CD. And again run a complete System Scan by double clickingthe AVG shortcut from desktop or from program menu. Please tell if any otherassistance is needed.

Oct 04, 2010 | HP Pavilion ze5470us Notebook

1 Answer

My laptop will not let me open the control panell or the wifi sever conection or enternet explorer

Sounds like malware / virus problem to me. If I were you'd I would:

  1. backup my important files.
  2. format and reinstall operating system.
  3. update operating system via windows update.
  4. install an anti-virus / anti-malware program such as Malware Bytes and AVG Free.
If you have any more questions, feel free to ask.

Apr 03, 2010 | Toshiba Satellite L550-ST2721 Mac...

4 Answers

Very slow pc

What Operating system a you using ? if its Win xp then try this.
remove your drive scan it on another pc with norton or any up todate antivirus . Then do a repair on the Operating system.CClean the Computer this should help a great deal. which softwares are you running on the PC.?

May 26, 2009 | HP Compaq nx6110 PC Laptop

1 Answer

Unwanted down loads

if you have an anti virus programme installed, start your pc in safe mode (F8 while booting up) and then run your anti virus and anti spyware programme and also check your temp folder for suspicious folders dated arond the time you downloaded, the only free good anti virus programme is AVG 8 free if you don't have one.

Aug 25, 2008 | Dell Inspiron B130 Notebook

1 Answer

I have a blue screen saver cant get rid of it

firstly download a good anti virus and spyware programme for example AVG 8 Free.
Antivirus 2008 needs to be removed in safe mode (press F8 on start up) and select start windows in safe mode, choose windows XP, then choose the administrator account and the run the anti virus then restart your pc

Aug 17, 2008 | Dell Inspiron 6000 Notebook

1 Answer

VIrus Effected in all drives.

If this a genuine antivirus programme, then when you start the notebook, keep pressing F8, this will load up windows in safe mode and not allow any viruses or trojans to run.

When the options appear on screen, choose start windows with VGA mode by highlighting it then press enter, you may be asked the operating system, just choose it as it's shown.

A load of driver files then run on the screen, then it tells you that your in safe mode and to continue.

You will then see your account and an administrators account, click this then your desktop will load, although the icons will be larger, then run you anti virus programme.

If this is a free antivirus programme off the net then you may well have actually installed a virus by doing so, i would only recommend using AVG Free version 8, as this is genuine.

you can get it here if required

Aug 14, 2008 | Acer Aspire 5100 Notebook

1 Answer


I'm not sure where you were going with this, but I believe you can fix this yourself. Run a virus scan, then go into the virus vault in the anti virus software and empty the vault. If the virus did damage to the operating system, do a system restore. However if the operating system is damaged beyond repair or restore, you will need to do a system reload using either a recovery disc or an operating system disc. If you don't have these discs you can purchase a Windows operating disc at Walmart or Bestbuy.

Jun 20, 2008 | Acer Aspire 5100 Notebook

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