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I have a 52xcd&16xdvd-rom, l had a windows up date now dvd wont work. Bob

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  • bjranch Feb 17, 2009

    lITEON52XCDRW16XDVDROM dOSE NOTHING WHEN you put in a cd.

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8 Answers

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Uninstall the cd/dvd driver from device manager

and then follow these steps to delete keys from registry.

1) Close all open programs

2) Click on Start, Run, and type REGEDIT and press Enter

3) Click on the plus signs (+) next to the following folders

  • HKEY_LOCAL_MACHINE
  • SYSTEM
  • CurrentControlSet
  • Control
  • Class
  • {4D36E965-E325-11CE-BFC1-08002BE10318}
4) This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.
  • UpperFilters
  • LowerFilters
  • UpperFilters.bak
  • LowerFilters.bak
5) If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

6) After deleting the keys, close the Registry Editor


7) Reboot your computer


8) You may also want to open Device Manager and verify that the yellow exclamation

Its advisable if you also update the firmware of the drive.

Posted on Feb 17, 2009

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What operating system are you running, and what update did you do?

Posted on Feb 17, 2009

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Hi there :
if you can remove the update aor use the system restore to restore the computer to right before you did the update this may help bestt regards mike

Posted on Feb 17, 2009

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Please follow the instruction given in this link:

http://support.microsoft.com/default.aspx?scid=kb;[LN];270008


Good luck...

Posted on Feb 17, 2009

  • Anand Kumar
    Anand Kumar Feb 17, 2009

    Right click on computer ,and then click on hardware tab,then on device manager tab ,and then check if you have any symbol on dvd/cd ROM drive

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Hi and welcome to FixYa,

Initially, try:

  • Windows key + R;
  • type "Regedit" less the quotes, Enter;
  • Registry Key: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class
  • Key Name: {4D36E965-E325-11CE-BFC1-08002BE10318}
  • Value Data: [Delete All Value Data from UpperFilters and LowerFilters]
  • Note: Do not delete the Key or the Multi-String Values. Delete only the data values.
  • Exit Registry and Reboot
Good luck and thank you for using FixYa.

Posted on Feb 17, 2009

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  • 142 Answers

Try reinstalling the drivers for your dvd-rom. The drivers may have been corrupted upon install of the update.

Posted on Feb 17, 2009

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If you just have a windows update and that cause the problem, i suggest you do a system restore on the date when everything was working and that should make it work again...

Posted on Feb 17, 2009

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Hi

Please tell me the brand and model no. of your dvd player. Please insert the driver cd and install the drivers.

Posted on Feb 17, 2009

  • Rylee Smith
    Rylee Smith Feb 17, 2009

    Go to start menu then go to programms then accessories >system tools>system restore>it will ask you to restore the system to a previous date click on the date when the cd drive was working fine and then restore it on that date.



    Remember it will delete all the settings and data saved after that date.



    Please revert for any clarifications

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