Question about Toshiba Satellite A135-S2276 Notebook

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USB ports do not work but diagnostic shows no problem

I have a toshiba satellite a135-s2276 notebook. Had a problem with my BIOS and had to take it in to have the BIOS reset. Now my USB ports do not work.

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  • txkandee Feb 17, 2009

    I checked and my BIOS is the lastest version.

    And I went into the device manager it does recognize the USB ports there are no red x's or yellow o's.



    I am not familiar with how to get into BIOS so I am not sure what the periphial are.



    But I did try all the troubleshooting step son the Microsoft Help and Support page http://support.microsoft.com/kb/817900



    I even did the workaround and still nothing. I am so frustrated.



    Anymore suggestions. None of this happened until I got the BIOS "Blue screen of death" Asking for the password. I had to take my laptop to a Toshiba service center and they updated the BIOS. And my USB ports have not worked since then. The service center said it was not anything they did and since I am now out of warranty they will not help. The only reason they updated the BIOS is because Toshiba told them it was a known issue and it would be paid. I have called Toshiba and their answers was to do a system restore to factory defaults. That didn't work either.

  • Ben Wabnick
    Ben Wabnick May 11, 2010

    Have you tried updating to the latest BIOS version for your laptop? If you had to reset the BIOS, its quite possible the BIOS is still corrupt and you should maybe upgrade it to the latest version to be sure ya know?

    Also go into the device manager and let me know if its still recognizing the USB ports or it there is any other red x's or yellow ?'s.




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  • Toshiba Master
  • 3,051 Answers

Hi there
if you are familiar with getting into bios go into bios and go to periphials and scroll down to where it says usb and make sure that it is enabled ok please let me know if this works for you
best regards mike

Posted on Feb 17, 2009

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Hello,

I have an official Toshiba link for you, you can download everything which you need for your laptop.

Please follow the below link and download whatever you want.

http://www.csd.toshiba.com/cgi-bin/tais/support/jsp/modelContent.jsp?ct=DL&os=&category=&moid=1596141&rpn=PSAD6U&modelFilter=A135-S2276&selCategory=3&selFamily=1073768663

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Hi, My Name is Henry. I am one of the technicians here.

Go to; http://www.csd.toshiba.com/cgi-bin/tais/support/jsp/home.jsp#

Click downloads and choose portables and follow other instructions.

Download the drivers you need or simply download most of the drivers and install them.

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Please do not forget to rate my solutions to you.

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