Question about Microsoft Windows Live OneCare 1.5 for PC

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Renew live onecare subscription

My Windows Live ID email address is wrong (greyout) and my credit card details on the automatic renewal of onecare have changed.

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You can call microsoft and change that information. you might need your old billing info. but they can do everything over the phone.

hope this helps please rate good.

Posted on Mar 02, 2009

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Posted on Jan 02, 2017

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1 Answer

How do i renew xbox live account


If you have a valid credit card you may subscribe it directly from your console.

You can also purchase Xbox Live Gold subscriptions online via credit card or Paypal. You can get it at Amazon (Xbox Live 12 Month Gold Membership Online Game Code) and other sites.

You may activate your purchased code either through your console or online (https://account.xbox.com/en-US/PaymentAndBilling/RedeemCode?xr=mebarnav)

Feb 22, 2015 | Microsoft Xbox Video Game Consoles & Games

1 Answer

How to cancel xbox live


Here's the solution i found:

To end your membership immediately:
contact Xbox Support. If you cancel immediately, you lose access to the service for the remainder of your paid subscription period.

To end your membership at the end of your current term
To cancel your membership at the end of the current term, turn off auto renewal by following these steps. With automatic renewal turned off, your membership will expire at the end of its term.
  1. Sign in to the xbox live website by using your Microsoft account. Note Make sure that you sign in using the Microsoft account associated with the Xbox Live account that you want to manage.
  2. Once you've signed in, click My Account
  3. In the Subscriptions section, click Go to Subscriptions.
    1. If you're not on a trusted device, you'll be prompted to choose an existing proof, either your email or a phone number, so we can send you a security code. The code is sent to either your email address or mobile phone.
    2. After you receive the security code, click Next.
    3. Enter the code that you received, and then click Submit.
  4. Locate the subscription for which you want to change your auto renewing payment status.
  5. Click Cancel automatic payment.
  6. Click Continue.

Jan 02, 2014 | Video Game Consoles & Games

1 Answer

How to cancel xbox live


If you go on-line with a computer there is an option on x-box live but there is also an option to remove your credit information right on the x-box itself.
I believe it actually asks you if this information can still be used when you go to renew it or if you were to go in and try to renew his subscription use a credit card number like ie. "0000-0000-0000-0000" and it will decline it and then that is the number that will be tried and it will always decline.
Next time make sure to just buy the microsoft cards from gamestop or your local corner store or chain pharmacy that give you the option of 1,3 or 12 month cards. I do not like using my credit card online because of the automatic renewal that happens. I hope that this helped. Sometimes a little patience and some trial and error will do the trick.

Oct 22, 2013 | Video Game Consoles & Games

1 Answer

I placed an order today No. NP112345748 and gave the wrong email address. my name is Jean P. Smith 1002 N. Miller St. aapt 205 West Liberty. Iowa 52776. Correct email conniesmith@l.com.net and wrong one...


One of the steps in renewing your Norton or Symantec subscription is to create an account with them. Click here to log into your Norton account and log in. Your account will have the version you purchased or renewed and you should be able to get it to download again and just follow the screen prompts.

May 02, 2011 | Symantec Computers & Internet

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Suspended account due to payment options as card had expired.


Go to the xbox live website and sign in with your email and password which should direct you to your gamertag and there should be payment options to renew the credit card subscription or purchase the month cards at a store like Gamestop or Walmart. Xbox.com

Oct 16, 2010 | Microsoft Xbox 360 Console

2 Answers

Xbox live gold subscription renewal clarification


JUst as you though youll be downgraden to silver untill you upgrade back to gold..... hit me up on live gamertag NO R3GR3TZ

Aug 05, 2009 | Microsoft Xbox 360 Pro Console

2 Answers

Renew subscription online


try to resent your windows live id:
Reset a Windows Live ID or fix an unavailable Windows Live ID When you installed OneCare, you may have entered a Windows Live ID. When you try to activate your OneCare subscription using a different Windows Live ID, the Windows Live ID may be unavailable, and you are unable to update or change it. Run the following tool to reset your Windows Live ID.
  1. Copy the following web address, open your Internet browser, paste the address in the address box of your browser, and then press ENTER. http://download.microsoft.com/download/f/7/5/f759f03c-cee7-4e3d-978c-0d56b9a8533b/RemoveMachine.exe

  2. Click Save.
  3. Select a location where you want to save the file, and then click Save.
  4. Go to the location where you saved the file.
    In Windows XP, double-click the file.
    –or–

    In Windows Vista, right-click the file, and then click Run as administrator.
  5. Click Run, and then click Continue.
  6. When the repair tool starts, click Continue.
  7. Read the licensing agreement. If you agree to it, click I accept the terms of the End?User Licensing Agreement, and then click Continue.
  8. Click Start.
  9. Follow the on-screen instructions.
  10. When the installation is complete, open OneCare, and then click Subscribe.
if that does not work try to contact live one support:


If you have a paid subscription, you're eligible to receive e-mail, chat, or telephone support. However, if you have a free trial subscription, you're eligible to receive only e-mail support.

To submit a Service Request and contact a OneCare Support agent:
  1. At the bottom of any Help topic, click Contact support, and then click Get support.
  2. In the Contact Support window, select the type of support that you want, and then select whether you want help with a new issue or with an existing issue. If it is a new issue, select whether the issue is related to the computer that you're using now or to a different computer.
  3. Click Continue.
  4. Enter the appropriate subscription information, and then click Continue.
  5. Enter detailed information about the issue that you're experiencing, and then click Continue to receive your Service Request number.
    You'll need this Service Request number when you start your session with a Customer Support agent.
good luck Ray

Oct 11, 2008 | Microsoft Windows Live OneCare 1.5 for PC

2 Answers

Credit card subscription up. how do i put another credit card in to play xbox live again?


Go to MarketPlace, Add Microsoft Points and add new credit card right there; then you should be updated and can renew subscription with the new credit card information.

Jul 04, 2008 | Video Game Consoles & Games

2 Answers

Xbox 360 wont connect xbox live


Your xbox live membership may have run out. i had the same problem yesterday as mine had expired. The automatic renewal had not taken place as my credit card details were out of date.

You can check your xbox membership status via your PC at xbox.com. log in woith your email address and password you supplied at the time you initially joined xbox live.

Dec 23, 2007 | Microsoft Xbox 360 Console

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