Question about Olympus RS 25 (147035)

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RS-25 foot pedal not working

I installed the Olympus DSS Player version 6.3 and the dictation that I imported from my computer worked perfectly. I was able to stop, forward it etc through the screen but when I attached the RS-25 foot pedal the dictation can't be controlled through the pedal. The foot switch setting in tools is grayed and can't be accessed. I don't know if I installed the wrong software. I've been trying everything for hours now and still nothing. Please help.

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The foot pedal needs to be plugged in before the software is installed. Just uninstall the software (your files will be fine) and reinstall with foot pedal attached.

Posted on Feb 17, 2009

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Had the same problem and it need a different serial number for the pedal feature to be active. They told me this was the plus software. I called Olympus and they gave me a new serial number that worked. Uninstalled and reinstalled with new serial number and alls good now. Hope this helps....

Posted on Aug 03, 2009

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1 Answer

Can't get the footswitch RS-26 to work with Windows 7


If you have version 6 installed.
Download version 7 and all its updates which is a free upgrade then simply goto help and updates
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I have installed Oympus DSS player for transcription purposes.


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I hope this hepls!

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No disc


You can download it here at this site.

http://www.olympusamerica.com/cpg_section/cpg_downloads.asp


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Foot switch will not respond.


The answer is all in the serial number you use to install the DSS player!

Look carefully and you will see the recorder disk has in my case an [E] printed above the install serial number and the transcription pedal has [T]

Install the same disk with the E the driver is there, the control in Control Panel is there, but the foot switch does not work with the software. Put in the serial number with the [T] and foot switch works first time!

If you uninstall the play and then reinstall with the [T] serial number you do not need to reboot or even unplug the foot switch from the USB.

Bingo

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