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Re: GSS22KGPD WW G.E. side by side 21 Cub ft.
You beat me to an answer for you. the freeze up was most likely in the door. you may want to check with GE if my memory serves me corret there is a servie bulletin for this condition. thanks for using fixya Peyton....
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Do the following:
Flush the water system. Use a sturdy
container to depress and hold the water dispenser lever for
5 seconds, then release it for 5 seconds. Repeat until water
begins to flow. Once water begins to flow, continue depressing
and releasing the dispenser lever (5 seconds on, 5 seconds off)
until a total of 3 gal. (12 L) has been dispensed. This will flush air
from the filter and water dispensing system, and prepare the
water filter for use.
Ensure that the freezer door is closed completely? Close the door firmly.
Ensure that the water shutoff valve is fully open.
Ensure that the water pressure is at least 30 psi (207 kPa)? The water
pressure to the home determines the flow from the dispenser.
Check for any kinks in the home water source line? Straighten the water
Check the water filter. The filter may be clogged or incorrectly installed.
if still there is problem of water flow then please take assistance of a technician to check the plumbing.
If the fridge is new and in the warranty period get in touch with the service center and ask for free service.
First be sure the refrigerator is connected to a cold water supply.
After connecting the refrigerator to a water source or replacing the water filter, flush the water system. Use a sturdy container to depress and hold the water dispenser lever for 5 seconds, and then release it for 5 seconds. Repeat until water begins to flow. Once water begins to flow, continue depressing and releasing the dispenser lever (5 seconds on, 5 seconds off) until a total of 12 L has been dispensed. This will flush air from the filter and water dispensing system, and prepare the water filter for use. Additional flushing may be required in some households. As air is cleared from the system, water may spurt out of the dispenser.
One or two drops of water immediately after dispensing is normal. It may be necessary to hold the container under the dispenser for 2 to 3 seconds after releasing the dispenser lever.
If this is a new purchase, you will have to depress the water dispenser lever long enough for the water to make it all the way through the system, including the water tank located inside the fresh food compartment.
When you press the water dispenser lever on the front of the refrigerator, do you hear the solenoid energize? If not, then check the door switch for the water lever, and associated circuitry. You can also double check by connecting your voltmeter to the leads that you disconnected to measure the coil resistance, and see if you get 120 VAC when the door lever is depressed. If you get voltage, then check the water line for being plugged up, from the point of water connection, to the door. Check your water filter as well.
Most of the time when this happens it is because the water line to the dispenser is frozen. Most refrigerators have a plastic tank or a large coil of plastic line located behind the food drawers and shelves in the refrigerator side. Try to locate yours and heat it up with a hair dryer to defrost it. There is two other things it could be but they are way more rare........The first is the water valve in back of the fridge, but if you hear a noise when you press the water lever on the door then it is not the water valve. The second thing is the button that the water lever presses when you want water. It is located behind the dispenser cover, but they rarely go bad. I would bet on a frozen water line.
On advice from the tech I removed acess door. It was covered by frozen moisture. I removed the motor it was full of water. I verified 120 volts at plug to motor from control by depressing the door switch and ice dispenser lever at same time. The motor ohms out but because of amount of water removed from it I am going to replace it and see what happens.