Question about GE GSH25JSRSS Stainless Steel Side by Side Refrigerator

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GSS22KGPD WW G.E. side by side 21 Cub ft.

Water won't dispense. I hear a faint click when I depress te lever in the door. Where does the water supply enter the door? I'm stumped.

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  • azcat90 Feb 17, 2009

    I fixed it. I pointed a hot hair dryer at the plastic tube coil behind the produce drawer - after about 10 minutes it did not fix it. I then pointed it directly up into the dispenser for about 3 minutes and that did it. So the freeze up was in one of those two places I'm guessing in the dispenser. Make sure you unplug first!

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You beat me to an answer for you. the freeze up was most likely in the door. you may want to check with GE if my memory serves me corret there is a servie bulletin for this condition. thanks for using fixya Peyton....

Posted on Feb 17, 2009

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Whirpool Gold 21 Cu. Ft. Side by Side. Water dispenser will not dispense water. I hear the solenoid click. I think the line in must be frozen some where.


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Hi,



First be sure the refrigerator is connected to a cold water supply. After connecting the refrigerator to a water source or replacing the water filter, flush the water system. Use a sturdy container to depress and hold the water dispenser lever for 5 seconds, and then release it for 5 seconds. Repeat until water begins to flow. Once water begins to flow, continue depressing and releasing the dispenser lever (5 seconds on, 5 seconds off) until a total of 12 L has been dispensed. This will flush air from the filter and water dispensing system, and prepare the water filter for use. Additional flushing may be required in some households. As air is cleared from the system, water may spurt out of the dispenser.

One or two drops of water immediately after dispensing is normal. It may be necessary to hold the container under the dispenser for 2 to 3 seconds after releasing the dispenser lever.


Hope this will be useful.

Thank you

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When you press the water dispenser lever on the front of the refrigerator, do you hear the solenoid energize? If not, then check the door switch for the water lever, and associated circuitry. You can also double check by connecting your voltmeter to the leads that you disconnected to measure the coil resistance, and see if you get 120 VAC when the door lever is depressed.
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Most of the time when this happens it is because the water line to the dispenser is frozen. Most refrigerators have a plastic tank or a large coil of plastic line located behind the food drawers and shelves in the refrigerator side. Try to locate yours and heat it up with a hair dryer to defrost it. There is two other things it could be but they are way more rare........The first is the water valve in back of the fridge, but if you hear a noise when you press the water lever on the door then it is not the water valve. The second thing is the button that the water lever presses when you want water. It is located behind the dispenser cover, but they rarely go bad. I would bet on a frozen water line.

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