Question about Dell 924 All-in-One InkJet Printer

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Dell 924 Photo Printer will not recognize that paper is loaded

Where the paper feeds into the printer, there was a part that had slipped out of its slots. It looks like some sort of sensor. When I put the part back into the slots, the printer will not recognize that the paper is loaded. I have tried to position it 2 different ways. Can't seem to find any other way to put it in.

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You will likely have to take this in for (hopefully free!) warranty service. it sounds like there was an assembly issue here. good luck!

Posted on Feb 28, 2009

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1 Answer

My Dell AIO 924 printer will not feed paper.


1.Check inside the printer to see if you have the ink properly installed.
2.Make sure you don't you re-use papers that you have already used.
3.All papers have to be perfectly allined.
4.Check the connection wires between the computer and the printer.
5.Scan your computer with a security system to catch and eliminate viruses,tracking cookies etc.
If all else fails I don't know what to say

Jun 24, 2012 | Dell 924 All-in-One InkJet Printer

1 Answer

My Dell 924 CLAIMS it has a paper Jam and does NOT.... it will not clear this out and I can't print anything! Help!


check the feed rollers for a dirt build up , they can be cleaned with a damp cloth, the probable cause is slipping feed, the printer expects paper and none is fed due to the slipping of the rollers.

look where the front edge of the paper sits, there are rollers there that bring the paper into the printer, clean them.

Jan 11, 2011 | Dell 924 All-in-One InkJet Printer

1 Answer

It starts to feed and the rollers keep going and the paper stops and does not print


Start of layer. Dell 924 All In One Inkjet Printer. Click To Close ..... However it does a good job with photo printing on photo paper, .... I had contacted Dell about the problem I was having and I felt they were not going to do .... I bought a all in one dell printer, and it will not feed the paper, correctly. ...
catalog.ebay.com/Dell-924-All-One-Inkjet-Printer-/50399257/r.html

Jul 02, 2010 | Dell 924 All-in-One InkJet Printer

1 Answer

I have a dell photo printer 926 that will not let the paper feed. no amount of pushing or trying the rollers will not take the paper.


plz check the printer paper roller if it is ok or not , if it is ok then after that uninstall the printer driver and then reinstall the printer driver again

May 27, 2009 | Dell 924 All-in-One InkJet Printer

1 Answer

Paper does not feed


Try feeding a post card or a different kind of paper thru the feeder tray, make sure that it is going in smoothly.

Try something innovative for checking out those rollers

Feb 08, 2009 | Dell 924 All-in-One InkJet Printer

1 Answer

Paper won't feed and get's stuck


1. Turn the printer off and open the access cover.
2. Look for any obstructions in the paper path and remove them if necessary. (It is possible to move the carrier assembly with the power off.)
3. Turn the printer on, load some paper, and press the Form Feed button.
4. Watch the paper as it feeds through and try to determine where the jam is occurring.
5. Check to see if all the rollers are turning.

Good luck..

If all the rollers are turning, there may be something in the feed path that you can't see. Go to step 6.
If not, there is probably a feed motor or a gear problem and the printer may require service.
6. If the paper is jamming under the carrier assembly, you may be able to fix it using the manual feed slot.
7. Turn the printer off.
8. Take a #10 envelope and feed it through the left side of the manual feed slot until it comes right through the printer to the back of the exit rollers.
9. Move it up and down first, and then slowly move it over to the right side. If something is stuck under the black guide plate, this may work it loose.

Dec 30, 2008 | Dell 924 All-in-One InkJet Printer

1 Answer

Paper will not feed all the through the printer


I had the same problem with my Dell 924 and after EXTENSIVE research I found a forum where about 90 percent of the people with the same problem ultimately found some sort of foreign object in the printer. I spent about 30 minutes shaking my printer to no avail then I broke out the flashlight and started looking in every nook and cranny. I lifted up on of the small black plates on the roller towards the back of the printer (if you're looking in the front) and low and behold I saw something that looked odd. Grabbed some tweezers and fished out an allergy pill in a little bubble pack. Was wedged in there to good to fall out from the shaking. Take a piece of card stock or photo paper and try to feed it through the printer manually. If starting at the top, take note of where the paper stops and that should be where your problem is. Try feeding from the top and the bottom, if the paper will not feed through, something is in it's way. Hope this helps.

Dec 25, 2008 | Dell 924 All-in-One InkJet Printer

2 Answers

How to get my Dell Photo 924 to feed paper for printing?


if you are having issue with the paper feed ,moz-screenshot.jpg try these steps
1. Unplug the power adapter

2.open the printer cover , look for any obstructions inside , lift the printer and shake it firmly

3.turn the printer upside down and gently tab on the base,.

4. Put your Hand inside the Input paper tray and manually roll the two rollers

5. Put back the power adapter , turn on the Printer and try to copy a document from the printer.

Try all these steps and if you still have the paper feed issue then purchase the new printer

Apr 15, 2008 | Dell 924 All-in-One InkJet Printer

2 Answers

Paper won't feed


Dell.com will chat with you on-line to help you toubleshoot that printer.

Mar 31, 2008 | Dell 924 All-in-One InkJet Printer

2 Answers

Dell 924 paper feed


you need to clean paper feed rollers with isopropanol alcohol on a microfiber towel or get a sheet of cardstock to print on as it prints it will force out any foriegn material

To correct paper feed function make sure feed sensor lever isnt broken

Oct 29, 2007 | Dell 924 All-in-One InkJet Printer

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