Question about Whirlpool Duet GHW9150P Front Load Washer

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Error code f11

Iam getting error code f11

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  • Anonymous Feb 22, 2009

    error F11

  • mmarsh0429 Mar 03, 2009

    I am having the same problem periodicly with my Duet front load GHW9400PWO. The washer will be working fine, and suddenly in the middle of a cycle, it "stops", "beeps", then "F11" displays on the screen. Occasionally, I can push "stop", then "start", and it will start up where it left off and finish the cycle no problem. Other times, it just continues to repeat the "stop, beep, display F11" cycle; it's like it "locks up"; I can't even get it to abort the cycle and have the door unlock. Very frustrating. Nothing in the owner's manual addresses the code or it's meaning, other than "F" variables (F4 to F16) (electrical problem).

  • Anonymous Mar 09, 2009

    Be careful with this F-11 issue. I just had a repair man come out to look at our problem, and the machine's diagnostic feature revealed nothing. He checked with the manufacturer that told him that 85% of the time this is caused by the motor control unit (MCU). So with a bum machine and such good odds, we went with the repair - big mistake. We are out hundreds of dollars and still have the problem. Even if they come out and replace another part, the cost is heading towards the price of a new machine (any other brand though) so we are unlikely to pursue fixing it. We will probably use it until the F11 gets me frustrated enough to toss it out the back door. Good luck with your problem.


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F-11 is communication error between the Motor control unit and the Main CCU. Either of these or both could be bad. Sometimes unplugging all the connections from the CCU (under top panel) and plugging them back in will fix the problem. If fixed, there's a bad connection at the CCU.

Posted on Mar 13, 2009

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Hi! i had the same f11 code on my whirlpool duet and i fixed the problem by taking a q-tip and a little rubbing alcohol to the connection point where the door latch closes into the washer. (I cleaned both the washer have to extend the q-tip inside until it hits the plastic part, and the actual latch) Mine was full of dark muck! I first used a damp q-tip and moistened the area really well then i used several dry ones and just kept wiping until the area was clean. I used rubbing alcohol and not water because it evaporates quick. Like magic the washer is back to working great! Hope this helps!

Posted on Oct 24, 2010

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