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try playing the sound file with other media players, if still not playing reinstall ur audio driver either by dowloading the driver from internet or by installing it from ur driver cd. if ur audio device driver is integrated or plug n play device then, step 1:open control panel step 2:open 'sound speech and audio devices' step 3: in the property menu of audio devices select drivers from the tab step 4:select uninstall driver. step 5: restart ur computer and the audio device will be reinstalled. if it is the problem with ur windows media player, then step 1:select option/preferences from the menu. step 2:select devices from the tab. step 3:test all the devices by selecting each one at a time to play ur sound file.
Most likely your soundcard driver is not correctly install you need to reinstall it.
Verify first if there is sound card driver installed.
1. Click on Start then select Run
2. On the Run box type dxdiag then click on OK
3. Just click on Yes on DirectX Diagnostic Tool prompt
4. On DirectX Diagnostic Tool Window click on Sound tab
Note: Please take note of the Device name
1. Click on Start then select Run
2. On the Run box type devmgmt.msc then click on OK
3. In the Device Manager expanc the Sound, game controller
4. uninstall the Sound card named
5. In the Device Manager, righ click on the computer then select on Scan for hardware changes.
Note: If the sound device did not get installed manually download the sound card driver from its manufacturer's website.
Make sure that your computer
and speakers are plugged in, have power and are turned on. If the
speakers are plugged in but don't appear to have any power, plug them
into a different outlet. Some speakers are self powered and use a USB
cable to supply power. Make sure that the USB cable of your speakers is
connected securely to the USB port of your computer.
Retest the sound. If you still
don't have any sound, make sure the cable connecting the speakers to the
computer (known as a 1/8-inch TRS cable) is plugged into the green
audio output jack on the PC.
If you're using self-powered USB
speakers, remove the USB cable and plug it into a different USB port.
If you're using outlet-powered speakers and have a working set handy,
replace the suspected non-working speakers with the working pair to
Navigate to the Microsoft Fix It
automatically detect and fix sound playback or hardware problems. If
that doesn't work, proceed with the next step.
If you have an add-on sound card
and none of the hardware or software fixes helps, you may have to
replace the sound card. If you use on-board sound, it will probably pay
to purchase an inexpensive sound card rather than a new motherboard.
Check the system BIOS to determine whether you have inadvertently
disabled your on-board sound.
Navigate to the "Start" menu and
select the "Control Panel" and "Sounds and Audio Devices." Then click
the "Volume" tab. If everything is grayed out, proceed to Step 7. If the
"Mute" box is checked, uncheck it. In "Device Volume," make sure that
your volume level is set to a comfortable volume level for your
Click the "Sounds" tab. Under
"Sound Scheme," determine whether "No Sounds" is selected. If it is,
click "Sound Schemes." A drop-down list will appear. Select "Windows
Default" as the scheme. To test your sound now, click on a sound listed
below the "Program Events" window. The sounds will be indicated by a
small "Speaker" icon located next to them. Left-click the sound once,
then click the "Play" button. If you still don't hear sound, proceed
with the next step.
Click the "Audio" tab. Under the
"Sound Playback" option, make sure your sound card is selected as the
default playback device. Usually, only one device appears here, unless
you have multiple playback devices installed.
If everything is grayed out, you
either do not have a playback device installed or your drivers are
corrupted and need to be replaced. Drivers help hardware and software
function together. Fix this by reinstalling the appropriate drivers. Do
this by navigating to the "Start" menu and right-clicking "Computer."
Then select "Properties" from the drop-down menu. Click the "Hardware"
tab and then click the "Device Manager" button. The Device Manager will
Look for either a red X or a
yellow question mark listed under "Sound, Video, and Game Controllers."
If a red X appears, right-click the device with the X and select
"Enable" from the pop-up menu. Test your sound at this point. If a
yellow question mark appears, right-click the device, click "Properties"
from the pop-up menu, and then click the "Driver" tab on the window
that appears. Next, click the "Roll Back Driver" button to roll back to
the previous drivers that were functioning correctly. Restart your
computer when prompted.
As a last resort, you can
uninstall and reinstall the device. To do this, right-click the device
and select "Uninstall" from the pop-up menu. Restart your computer.
Windows will automatically detect and install your audio device upon
boot-up. If you still don't hear any sound from your computer speakers,
contact a qualified computer technician.
1. Have you tried updating the sound card drivers to their latest version?
Don't just check Windows Update, but the card manufacturer's website as
2. Here is a simple quick fix!!!!!!
Open the Media Player
At the top, Click on "Tools"
Click on the "Devices" tab
In the list of devices, double-click on "Speakers"
Under 'audio device to use' it probably lists your sound card ...THIS
IS WRONG!!! !using the selector button on the right side of the window,
change this setting to:
"Default Directsound Device" (Note that "Directsound" will show as one
This problem happens because MS never should have allowed this setting
to be changed ... it's senseless.
3. Click Start, then Run. Type dxdiag, then click OK. Choose the sound
tab. You should see your device and driver there and you can even test
the sound. If there is no device or driver, just install it and check
it with dxdiag again.
hi abdi, the problem is that your sound driver is not installed. You might have got a driver cd when you purchased your PC. Installed the required sound driver and you are done. if you dont know what driver you need you can try sound max or realtek ac97 or conexant audio driver... hope it helps regards bozy
Ok, I may have the solution. After I posted here I went back to trying to fix it myself and I did, well, mine anyways. I back to the control panel and went to Hardware/Sounds, clicked on the manage my audio devices again, and then where it said "no audio devices installed", nothing there, I right clicked my mouse and it brought up a little box that said: Show disconnected devices and Show disabled devices, make sure both of these are checked...that was my problem why i kept showing nothing. Then hopefully your spears icon shoud reappear like mine, and you can then click on it, then properties, and ENABLE it...hope this helps, let me know :)
Hi! White Dove,
First things , first, check the cables in back of your computer, and see if cables are in the right order, green, pink or orange, and blue, and put the cable speaker in the green one, also check if you have the right drivers for your sound card, and is not place in mute on the task bar.
hope I can help!