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Angle base cracks in factory seams

Your noe angle base has factory cracks along seam and is less then 2 yrs. old. i purchased at home depot in lawnside n.j.

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  • heatguy May 11, 2010

    more then likely caused by improper installation.too many variables to list


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Contact manufacture ask for replacement as it is most likley defect substandered matriels thay may be intrested in the fault in there product and may give you discount on new if you use there product again.
thank you for useing fixya please rate me

Posted on Feb 25, 2009

  • albert getty
    albert getty Feb 25, 2009

    try to talk to someone in product testing thay might be more intrested then the person at front desk the them thay might want to look in to this as thay may have this same product installed and may fail


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After consulting with Moen re: 2 knob Tub "cartridge" replacement, 12 yrs old, cold water not running, I did what I was told, after receiving the replacement cartridge 1248. (warranty replacement) The...

If the water is off but still coming through, open a tap or two on one of the lower levels.

Basically the old stem does come out thru the top of the valve. Hopefully Moen sent you the tool to do this job. The tool is a 3/4"diameter about 4 inches long. Even on one end and two little tabs on the other.

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You will have TWO retainer nuts. The first one is easy just under the handle, the second will require the special insert tool.

Please rate this response and good luck, Phil

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