Question about Umax Astra 3400 Flatbed Scanner

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Problem installing umax astra 3400 on xp professional

Hi,
I have a Umax Astra 3400 that worked great on windows 98.
I try now to install the scaner on windows Xp Proffesional, with no success.
The computer recognizes the Umax astra Ok, but, after I try to install the driver or Vistascan, the computer doesn't recognize the scaner.
Can you please help me and let me know what is the right way to install it.
Thank you
Esti

Posted by on

  • estieil Feb 17, 2009

    I have the drivers for xp, do I have to install it with the scanner unpluged or pluged?

    Esti

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  • 237 Answers

Make sure you have the drivers for xp. If your unsure you can google them and be able to pull them up. try that and that should take care of the issue.Thank you for using Fixya.com


John C

Posted on Feb 16, 2009

  • John Cole
    John Cole Feb 17, 2009

    try to install the drivers first then plug in the scanner

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1 Answer

I have a UMAX Astra 3400 S/N:HAV00CD003933 with a CD version 3.73 Rev. 0. Is this compatable with a PC using Windows XP professional?


Go to the link at the bottom of my post,you want vs375u.exe as your driver installer.The second section starts with;
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dowload vistascan vs375u (11,674KB) and open it you will receive 6 disks+1 disk german and 1 disk english. open the disk 1 and double click VSSETUP you will see a lot of DOS commands and at the end you will have VISTASCAN in the Programs Files ( Start--All Programs--VistaScan--enter) .
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- you will receive a warning " continue anyway" finish
- Reboot.
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plz. reply must

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