Question about Kenmore 20722

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Machine will barely agitate if at all

Just replaced the drive coupler thinking this was the problem, and loaded with water turned on and it still will not agitate? Any suggestions, the machine will spin out, just wont agitate.

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Check motor,capacitor(if have),or black lead brush on motor

Posted on Feb 16, 2009

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Kenmore Washer Doesn't Agitate


Don't be too sure the drive coupler hasn't failed or is failing

Jun 15, 2013 | Kenmore 24032\24036 Top Load Washer

1 Answer

Washer: Won't spin or agitate. Has fast clicking and motor sounds


This assumes that you have a basic Kenmore / Whirlpool top load, direct drive, neutral drain (it doesn't spin until the pump removes most of the water) machine.

First, see the Sears parts site for your washer:

http://www.searspartsdirect.com/partsdirect/getModel!retrieve.pd?modelNumber=110.20922990&pathTaken=partSearch

and you'll see a list of major sub-components with diagrams and parts.

Look in the section for the motor, pump gearcase and you'll see the Motor Coupler.

Kenmore / Whirlpool top load, direct drive washers use a "Motor Coupler" between the motor and transmission.

It's used as a fail safe device and consists of three parts.

Two of the parts are the same, plastic units with three prongs that fit on one of the motor output shafts and the other on the transmission input shaft. Between them is a rubber piece with six holes.

The power from the motor is transmitted through the rubber piece to the transmission.

The other shaft on the motor directly drives the pump. This is likely why the machine drains.

If the motor coupler is broken, or worn, the motor may not be able to send full power to the transmission for agitating or spinning.

See the following for how to remove the cabinet, pump, motor and motor mounting plate to inspect and replace the motor coupler.

http://www.american-appliance.com/catalog/newsdesk_info.php?newsPath=16&newsdesk_id=137

If the coupler looks damaged, it's a relatively easy fix.

Pry the plastic pieces from the motor and transmission. Some people use a claw hammer but I've found that using a small (6 inch) pry bar works well.

Carefully fit the plastic pieces over the motor and transmission shafts and press them in place (Use a 1/2" of larger socket to put pressure equally around the pieces.

Put the rubber piece on the transmission plastic piece.

Replace the motor mounting plate.

Carefully line up the plastic prongs on the motor based plastic piece to the three un-used holes in the rubber piece. If they don't line up right, the coupler could be damaged.

Mount the motor, don't forget the two screws, put the pump back on the motor and use its' clips.

Put the cabinet back on, don't forget to plug the lid switch back in and re-mount the console.

A Motor Coupler (a common part that most appliance parts stores have) costs about $20 and is an easy replacement.

Jul 01, 2010 | Kenmore 24032\24036 Top Load Washer

1 Answer

Please help! Problem: no agitate, no spin.


The motor coupler is the likley problem. You can download theapplianceman1949's $9.95 videos to tell you how.

Jun 12, 2010 | Roper RAX7244KQ Top Load Washer

1 Answer

Kenmore 80 series washing machine fills but wont agitate draqins but wont agitste or spin


My bet is on the drive coupler. if you can here the motor run and the machine will drain water then 99.9% it will be the drive coupler.

This coupler is behind the motor and is what conects the motor with the transmission.

Jan 11, 2010 | Kenmore 24032\24036 Top Load Washer

1 Answer

The agitator in my kenmore elite washer won't agitate. The water won't spin out. The basket turns, and we've had the clutch replaced. Any suggestions?


It doesn't agitate If your washer doesn't agitate, check these: Lid switch Motor coupler Belts Clutch Drive motor Drive pulleys Transmission Agitator Lid switch If the lid switch is defective, the washing machine may not agitate or function at all. The switch is inside the washing machine main housing near the door frame. Often you have to raise or open the top or front of the washing machine to get to the switch. If it's defective, you need to replace it. Motor coupler Many washers produced by Whirlpool® use a small, relatively inexpensive motor coupling. It's plastic and rubber and is mounted to the shaft of the motor on one side, and to the transmission on the other. Over time, the coupler wears out and fails. If this happens, you need to completely replace it. Belts Many washing machines have one or two belts. If a belt is broken or badly worn, you need to replace it with a genuine belt from the manufacturer. (Some washing machine belts are designed with special characteristics not found in automotive belts.) Clutch If your washer was made by GE®, it may use a clutch for agitating the clothes. As the clutch wears out, it may prevent the washer from agitating well or at all. If the clutch is worn, you need to replace it. For this job, you probably want to hire a qualified appliance repair technician. Drive motor Many washer brands use a reversing motor. For agitation the motor runs in one direction, for spinning and draining, the other. It's possible for a motor to burn out in one direction and continue to operate in the other. If this happens, you need to replace the entire motor.

Jan 01, 2010 | Kenmore 3.2 cu. ft. Plus Top Load Washer

1 Answer

Lsn2000jq agitator barely moves (fills and drains OK) but wont spin? ....gearcase or clutch???


That model should be a direct drive. They seldome have trans problems. It sounds like the drive coupler is bad. To replace the coupler. From the bottom of the machine you should be able to access the motor. You will need to remove the water pump (plastic). It is retained by 2 strapps. They sometimes have safety screws.to hold the ********. if so remove them. remove the hoses from the pump. Pry the strapps off sideways, they pop off. remove the pump and the motor can be removed the same as the pump (2 strapps). pull the motor off and the coupler is there (3 parts to replace). The coupler kit costs about $14.00 online. It takes about an hour to fix.

Aug 03, 2009 | Whirlpool Ultimate Care II LSQ9564J Top...

1 Answer

Agitate/Spin Issues (again)


if your coupler is good change your agitator dogs that will fix slow wash and clutch on top of transmission or lid switch for no spin

Nov 05, 2008 | Kenmore 24032\24036 Top Load Washer

1 Answer

Tub will not drain or spin


Dear customer,
i recommend you to kindly check the following parts of the washer..
  • Inspect the drain hose for kinks
  • Test the timer control
  • Test the lid switch (some models)
  • Inspect the water pump
  • Inspect the drive belt (belt drive only)
  • Inspect the motor coupler
    • Inspect the agitator
    • Inspect the motor coupler
    • Inspect the drive belt (belt drive only)
    • Inspect under the washer for soot (clutch)
    • Test the motor
    • Inspect the pulley
    • Test the transmission
    • Inspect the pump coupling
    hope u find it useful. thank you.

    Jul 06, 2008 | Admiral AW22 Top Load Washer

    1 Answer

    Washer problems


    if it wont drain , check your lid switch, check out your motor coupler, if it will not agitate and spin, replace your motor coupler, if it agitates and dont spin, replace your lid switch.

    alot of times the washer will drain but we hurriedly cut it off when we hear noise or the water is out but it never spinned and so the clothes are soapy wet...

    Nov 12, 2007 | Roper RAX7244KQ Top Load Washer

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