Question about AT&T Blackberry Curve 8300 Smartphone

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Trackball "select" not working

I've had my Curve 8300 for 15 months, so any warranty is out. It started a few weeks ago becoming difficult to push in on the trackball to select an item. Now it won't register any pushes inwards. I can roll the ball around and the different items highlight but I can't "select" an item.

I've tried the obvious, such as cleaning the ball and contacts on the BB.

AT&T will sell me a new one with no discount to replace my existing one. O.o

Anyone know some place to have it looked at in the Atlanta area or sent off that won't charge an arm and a leg to look at it and give an estimate?

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  • fixya591 Feb 16, 2009

    Not the trackball. Swapped out mine with a friend and still has the same issue. Looks to be an issue with the berry itself and not the trackball assembly.



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The user who said to take the trackball out, and gently remove the orange flap (i used a safety pin to gently pry it open), and clean reverse side of it with qtip and drop of water, dried it with other side of qtip, and replaced it. it worked instantly. thanx, been months without the trackball click, and it finally works!!

Posted on Jun 23, 2009

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Hi - I had the same problem as this and tried to solve it by taking out the trackball and cleaning it as detailed in other posts. However this did not work.

I got it working eventually by carefully lifting the small square orange plactic cover which the trackball sits over and presses down on to select. By cleaning under that I got it to work. You need to be careful as this cover also holds some connectors in place.

The moral of the story is to keep the curve in its holster in your pocket (I lost my holster which is when the trouble started).

Have fun

Posted on Apr 14, 2009

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There is a company that can sell you a new replacement trackball.

Try this link:

Hope that helps you out.

Posted on Feb 16, 2009

  • Tim Babcock
    Tim Babcock Feb 17, 2009

    It could be the sensors that the trackball sits on the pwb. You can try cleaning them but if that doesn't do the trick, you might need a new curve.


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