Question about Sanyo NVM-4050 GPS Receiver

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Why won't my NVM-4050 start up?

I started doing the update, now the system will turn on but will not start up the program. It goes to the Sanyo screen and stops.

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I hope I can help. I had the same problem and I took it back to the store to exchange it and the only thing they did was to reset the GPS. So just press the reset button for 2-3 seconds and see if it works. I hope it does. Good luck. :)

Posted on Feb 19, 2009

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Unfortunately there is no solution...... I contacted NAVTEQ and I’ve got the following answer:


Hello Jane,

Thank you for contacting NAVTEQ. Currently Sanyo does utilize our map databases however we do not produce nor distribute discs for their systems at this time. For information please contact Sanyo directly at http://sanyoservice.custhelp.com or 800.421.5013; select option 2 then 3.

If you need additional assistance, please send us your feedback by replying to this email or by speaking with one of our agents at the number provided below, Monday through Friday.

Kind regards,

NAVTEQ Customer Service
P.O. Box 1588
Orem, UT 84059
888.628.6277
nabc_english@navteq.com

After that, I called 1800 as suggested and I got the answer I didn’t want to hear:

Sanyo said that “The policy of the company is not to update NVM4050 EVER… the only one to be update is NVM 4370” ….

So, we are stuck with our NVM4050…..

How about everybody that owns a NVM4050 calls them ?!?!?!?!

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