Question about Dyson DC17 Animal Bagless Upright Cyclonic Vacuum

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HOW DO I RELEASE THE WAND ON THE DYSON DC 17?

I JUST PURCHASED THIS PRODUCT AND DO NOT WANT TO BREAK IT ON THE FIRST DAY. HOW DO I RELEASE THE WAND TO USE WITH THE TOOLS? I WOULD APPRECIATE ANY HELP. THANK YOU

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It's sometimes hard to remember which of these models is which! You should have the machine in the upright position, then I think all you have to do is grasp the top of the wand and just pull it upwards. I hope this helps.

Posted on Feb 17, 2009

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Wand on dyson dc 17 is clogged


Hi there,

If you've noticed a blockage in your DC17's wand, you should be able to remove this using something like a garden cane to dislodge it, after separating the wand from the end of the hose. Take care not to damage the wand when you do this.

You may also want to run through the troubleshooting steps shown in our online Support guide to make sure there are no other blockages in the machine:

http://www.dyson.com/support/help.asp?article=954&product=DC17-ANIMAL

If you'd like any further assistance or advice, please call our Helpline on 1-866-693-9766, or email us at askdysonUS@dyson.com.

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com

Mar 14, 2012 | Dyson DC17 Animal Bagless Upright Cyclonic...

1 Answer

I just received a DC 28 animal vacuum and I cannot pull the extension wand out. I see the button to make the wand go up out of the hose, but I cannot figure out how to release the handle from the vacuum. ...


Hi there,

The Quick-draw Telescope Reach wand on your DC28 is designed to detatch from the cleaner automatically when you extend the wand to it's fullest extent. When you replace the wand on the cleaner, the wand will retract automatically down inside the hose. The button on the rear of the wand which you mention will separate the end of the hose from the wand, so you can use the hose without the wand attached when cleaning in tighter spaces. You do not need to press this to extend or retract the wand.

If you have any further questions about using or maintaining your Dyson, please see the user guide supplied with the cleaner, or visit www.dyson.com and click on 'Support. If you'd prefer to speak to one of our experts directly, you can call us free on 1866MYDYSON.

Kind regards,

Jack
Dyson Online Customer Support

Jun 23, 2011 | Dyson DC28 Animal Bagless Upright Vacuum

1 Answer

Pipe valve on dc07 same as one on dc 17


Hi there, the parts are not interchangeable, but you can purchase a replacement valve pipe for your machine via our website at www.dyson.com.

Kind regards
Darran
Dyson Customer Service

Apr 11, 2010 | Dyson DC07 Bagless Upright Cyclonic Vacuum

1 Answer

A Dyson dc 17 Animal and the wand/hose has lost suction


Hi its Darran at Dyson.

From your description of the problem, it sounds as though the wand/hose is blocked. To check this, remove the wand/hose assembly from the machine, switch it on and test the suction from the top of the wand with your hand. If the suction is poor, remove the wand from the hose and test the suction from the top of the hose. If its good here, then you know that the wand handle is blocked.

For the full diagnostics, check out the Support section on our website at www.dyson.com or call our Helpline on 1866MYDYSON.

Kind regards
Darran
Dyson Customer Service

Jan 30, 2010 | Dyson DC17 Animal Bagless Upright Cyclonic...

1 Answer

My dyson 17 wand does not work. When it is on and you stand it upright it turns off


Hi its Darran at Dyson.

If the suction is good from the base but not from the wand, this would indicate that there is a blockage in the wand handle or hose. To test this, stand the machine upright and release the wand handle. Switch the machine on and test the suction from the top of the wand with your hand. If its poor, remove the wand handle from the hose and try the suction at the top of the hose. If its good here, then there is a blockage in the wand handle.

If the sction from the top of the hose is poor, you can remove the hose to check this for any splits or blockages. If it needs to be replaced, you can buy a replacement online at www.dyson.com.

Alternatively, should you any further help or advice with your Dyson, please contact our Helpline on 1866MYDYSON.

Kind regards
Darran
Dyson Customer Service

Jan 25, 2010 | Dyson DC17 Animal Bagless Upright Cyclonic...

1 Answer

How do you put the telescopic wand down? Just got a new dyson 17 and I cant use it cause I cant get the dang wand down..


make sure your handle is snapped in all the way on to the machine, that will release the clip on the hose to allow for the wand to slide in.

Jan 06, 2010 | Dyson DC17 Animal Bagless Upright Cyclonic...

1 Answer

I have the dc 17 animal model and there are no instructions in how to use the attachments,how they connect and so on.I have to assume that this is not an uncommon question considering that the box was...


You can call the Dyson helpline for information on how to fit the attachments. Generally, you can fit them on the wand and the hose (wand - directly on top of the red piece of plastic, hose - take the wand off the back of the vac and press the red button where the hose connects to the wand - this will remove the wand and you can attach the tools to the hose). With a DC17 Animal you probably have a Mini Turbine Head (a tool with its own brushbar - greay with red bristles) - if you have a gray button on it this is probably making you ask how it attaches to your vac - this tool is actually compatible with many other Dyson models but in your case it just fits on top of the hose and/or wand - it doesn't click into anything. As long as the fit is tight/snug, you're good.

Jul 14, 2009 | Dyson DC17 Animal Bagless Upright Cyclonic...

1 Answer

Dyson DC-07 Hose Wand Spring Came Out. How to put back in?


You'll see that there is a round piece with a cross shape on the inside of the button wand release button - place the end of the spring over the cross - you'll see the same cross on the collar of the machine...it'll take some doing, but line the other end of the spring up with the cross and pop the button back into place - be sure to click it onto those two gray circular/oval shaped divets at the bottom where the release button connects to so that the button stays in place.

Jun 25, 2009 | Dyson DC07 Bagless Upright Cyclonic Vacuum

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