Question about VeriFone OMNI 3200 (P092-101-10) Printer

1 Answer

CAN'T PRINT A "REPRINT.......ANY RECEIPT"

I WANTED TO PRINT ANOTHER COPY OF THE CREDIT CARD TRANSACTION FOR A CUSTOMER WHO REQUESTED IT LATER ON...(ORIGINAL CUSTOMER COPY HAD LONG BEEN GONE) BUT WHEN PUSH REPRINT...ANY RECEIPT....(PUT IN INVOICE #) MACHINE SAYS "INVALID INVOICE #. COULD IT BE BECAUSE AFTER TRANSACTIONS ARE SETTLED FOR THE DAY, YOU CAN NOT GO BACK AND GET A DUPLICATE COPY OF THE ORIGINAL INVOICE?

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  • brenda_dillo Feb 16, 2009

    Dear Antiochpc:

    Thank you very much!..NO, It IT SOLVED now, because what I really wanted to know if it was possible to print an invoice copy after settling for that day's transactions, and you have answered my question! As for a copy for the customer, I'll go back and reprint a statement and mark "PAID" for them.



    Once again, thank you very much for your help!

  • juliek1948 Feb 21, 2009

    I lost the orginal receipt, how do I go back and reprint receipt after the settlement report?

  • Kevin Shafer
    Kevin Shafer May 11, 2010

    Yes, once the transactions are settled at the end of day, then the cc reader no longer has a copy of the receipt in memory.

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You're welcome. Please come back and give this answer a rating of fixya. Good day :c)

Posted on Feb 16, 2009

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The following is the process to stop customer receipt printing. It will also describe how to print an individual receipt on demand. Best of luck and thank you for using Fixya! Kindly return to rate this solution.
Greg

Receipt ON/OFF function

You can disable receipt printing in the REG mode to save paper using the receipt ON/OFF function. To disable
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To check the receipt printing status, turn the mode switch to the OP X/Z position or press the lkey in the REG
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The register will print reports regardless of the receipt state, so the paper roll must be installed.
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I believe this might help, not exactly familiar with this exact model but here it goes.
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When you use the printer to issue receipts, you can disable receipt printing in the REG mode to save paper
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