Question about VeriFone OMNI 3200 (P092-101-10) Printer

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CAN'T PRINT A "REPRINT.......ANY RECEIPT"

I WANTED TO PRINT ANOTHER COPY OF THE CREDIT CARD TRANSACTION FOR A CUSTOMER WHO REQUESTED IT LATER ON...(ORIGINAL CUSTOMER COPY HAD LONG BEEN GONE) BUT WHEN PUSH REPRINT...ANY RECEIPT....(PUT IN INVOICE #) MACHINE SAYS "INVALID INVOICE #. COULD IT BE BECAUSE AFTER TRANSACTIONS ARE SETTLED FOR THE DAY, YOU CAN NOT GO BACK AND GET A DUPLICATE COPY OF THE ORIGINAL INVOICE?

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  • brenda_dillo Feb 16, 2009

    Dear Antiochpc:

    Thank you very much!..NO, It IT SOLVED now, because what I really wanted to know if it was possible to print an invoice copy after settling for that day's transactions, and you have answered my question! As for a copy for the customer, I'll go back and reprint a statement and mark "PAID" for them.



    Once again, thank you very much for your help!

  • juliek1948 Feb 21, 2009

    I lost the orginal receipt, how do I go back and reprint receipt after the settlement report?

  • Kevin Shafer
    Kevin Shafer May 11, 2010

    Yes, once the transactions are settled at the end of day, then the cc reader no longer has a copy of the receipt in memory.

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You're welcome. Please come back and give this answer a rating of fixya. Good day :c)

Posted on Feb 16, 2009

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