Question about Sharp AR-M550N Copier

2 Answers

When trying to scan to the network, getting "network error"

The network error only comes up when we try to send to a particular user, but sending to other users works just fine. everything was fine till last thursday, when this particular user was no longer able to receive the scanned images.. i'm guessing its an addressing issue, but i cant figure out how to get to the settings to compare a working one against this non working one.

Posted by on

2 Answers

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that has over 10 points.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 9 Answers

First of all let me ask you a question. Are you using desktop 3.2 to scan to the computer?. I have been setting up network scan for the last 5 five years. I believe that the ip address of the user has been changed after the computer was restarted. Do the following to solve the problem.
Step one, open command prompt and type ipconfig hit enter.
step two, on your web browser type the ip address of the copier
step three, log in on the web page which is admin and the password is Sharp. Click on destination and select the user with a problem check the ip address and input the new ip address click on submit. Now try scanning it should work. This is very common.
Good Luck.

Posted on Feb 23, 2009

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

    Governor:

    An expert whose answer got voted for 20 times.

  • Expert
  • 148 Answers

If everyone but this computer works, sounds like there may be a problem with the software on that computer. I would first uninstall and then reinstall the drivers for your copier on that computer...
Hope that helps...
Lbcoaster

Posted on Feb 17, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Wont send email


Was it ever setup? try pinging the smtp server from within user tools.

Apr 19, 2013 | Gestetner DSm730 Black and White Copier

1 Answer

What is network error (CE 03)


There is something not setup at all on the webpage or setup wrong on the webpage of the copier to allow you to scan to email. Need an IT guy make sure that your SMTP, DNS and reply address are correct on the webpage of the machine.

Nov 01, 2011 | Sharp AR-M455N Copier

1 Answer

System Error E007


Are you getting this problem while trying to scan , if it is the most probale case is you are using DHCP setting on your pc and the ip address of the pc varies, so the machine is not able to send the documents scanned to the particular IP , to which the machine is configured what you can do is make the IP adress static and reconfigure the scanner by using sharp desk software or you can configure the scanner by giving the host nameof the particular PC if you have a DNS server , better way if you are not so familier with IT you go to network places, then click on view network connections and click on the properties and from the next window scroll down to TCP/IP click on properties and give a static IP, sub net and gate way this nos you can get by going to start menu on the run you type cmd then youwill get the cammand prompt window there you have to type ipconfig /all and press enter then it will give you so much information in which you can find the ip adress, subnet and gateway and give this to your pc and apply, then you open the internet explorer and type the ip adress on the adress bar and press enter then you can go to the machine web page then select administrtor setting the admin username and pass word is admin and admin, and press enter then go to image send settings and configure the newly given ststic ip to the particular PC, rate this and come back withmore queries.

May 04, 2011 | Sharp AR-M350N Copier

1 Answer

Sharp AR-BC260 shows the network error CE-02


You need the Sharpdesk Software CD and you will have to install it in order for the scanning function to work.

Feb 03, 2010 | Sharp AR-BC260 Color Copier

1 Answer

Hello i have two IR1024i error code #801


Have you entered dns server address and reboot, make sure password is correct

Oct 21, 2009 | Canon Printers & Copiers

1 Answer

0x3101 error on kyocera when trying to send scan to email


you can not scan usb, it has to scan via network cable via the scan card . you can use quicksetup utility to log in to the scan card and change the destination ip address of your tower. as long as your tower has a static IP sddress , should be applied via web interface of the scan card..

Nov 02, 2008 | Kyocera Printers & Copiers

3 Answers

ERROR CODE 2101 WHEN TRYING TO SCAN


you have to have a user name and password set up on the computer you are scanning to then you set theat up in the address you set up on the copier.

Oct 30, 2008 | Kyocera Copystar CS-1820 Black and White...

10 Answers

Network Error CE-02


Error ce-02 means that the computer the image is being sent to is not running sharps "network scanning tool" which is part of the sharpdesk software suite

May 19, 2008 | Sharp AR-C260M All-In-One Printer

1 Answer

Ricoh Aficio 1075 - SMTP error message


To use the scan to email function on your copier you need some settings from your internet provider (email setting specifically). Go into Outlook options and get your SMTP server, user name and password.

On your copier you need to change under User tools, system setting and file transfer and put these settings in. As long as your machine is set up for scan to folder thats all you should need.

Apr 18, 2008 | Ricoh Aficio 1013F Copier

3 Answers

Sharp AR-M450 can't scan to e-mail


Check your primary and secondary dns entry.Also a return admin address is required.
Regards Ed

Mar 27, 2008 | Sharp AL-1641CS Laser Digital Copier

Not finding what you are looking for?
Sharp AR-M550N Copier Logo

235 people viewed this question

Ask a Question

Usually answered in minutes!

Top Sharp Printers & Copiers Experts

George Mclaughlin

Level 2 Expert

330 Answers

Soulvisitor
Soulvisitor

Level 3 Expert

1113 Answers

Vito Suglio

Level 1 Expert

23 Answers

Are you a Sharp Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...