Question about Sharp AR-M550N Copier

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When trying to scan to the network, getting "network error"

The network error only comes up when we try to send to a particular user, but sending to other users works just fine. everything was fine till last thursday, when this particular user was no longer able to receive the scanned images.. i'm guessing its an addressing issue, but i cant figure out how to get to the settings to compare a working one against this non working one.

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First of all let me ask you a question. Are you using desktop 3.2 to scan to the computer?. I have been setting up network scan for the last 5 five years. I believe that the ip address of the user has been changed after the computer was restarted. Do the following to solve the problem.
Step one, open command prompt and type ipconfig hit enter.
step two, on your web browser type the ip address of the copier
step three, log in on the web page which is admin and the password is Sharp. Click on destination and select the user with a problem check the ip address and input the new ip address click on submit. Now try scanning it should work. This is very common.
Good Luck.

Posted on Feb 23, 2009

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If everyone but this computer works, sounds like there may be a problem with the software on that computer. I would first uninstall and then reinstall the drivers for your copier on that computer...
Hope that helps...
Lbcoaster

Posted on Feb 17, 2009

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