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Firstly you need to get a Lens Cleaning Kit from KMart, BigW or your countries version of a Supermarket. Use that on the DVD player and then check all your discs for dust and dirt. Clean the discs by lightly wiping from the inside to the outside in a circular motion. Next step if that doesn't solve the problem would be to take the cover off ( ensure unit is off and unplugged from the power source) and check if the lens is not covered with dust, lint, fluff etc. If covered wipe lightly. NEVER LOOK DIRECTLY AT THE LENS LIGHT
Two things that you can try is bring the dvd into a warm environment as it may have got damp inside.Plug it in and keep trying it .
Another is the collection of dust, lift the dvd rec up and blow into the dvd opening..
I presume you have a handbook as its nearly new, then contact the supplier.As at least you will have a 1yr warranty.
Here are the things that you need to do to isolate the problem:
1. Make sure that there's no disk inside the recorder. 2. Turn off the power from the unit (not using the remote). 3. Unplug the DVD from the wall / power outlet. 4. While being unplug, hold down the power button for 30 seconds and plug it back in while still holding down the power button and then release it.
If that will not do any help, change the C18 and C36 (both 2200uf at 10v). the C18 and C36 are on the power supply and most of the time, they are Green.
This is a faulty condition caused by lack of error control in the firmware. Try this:
Unplug machine from wall for 5 min. Hold "open/close" button in and then plug machine into mains whilst continuing to hold the open/close button. Keep holding open/close button for about a minute, as these machines are notoriouly slow to "boot". It that doesn't work, repeat the procedure, but hold down the power button instead of the open/close button in an attempt to reset the memory settings of the unit. Good luck.
Fixed mine by opening up and replacing ide cable to the DVD burner. Was flashing hello. When opened up and touched the ide cable it would spin up the drive for a second. Its possible it was loose connection to the power plug in the drive but replaced ide cable just in case. Has been working perfect since. Very roomy inside and easy to do.