Question about Transcend StoreJet 2.5 (TS120GSJ25T) 120 GB USB 2.0 Hard Drive

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My external hard disc is not detected by pc and some strange tick

Some tickling noise coming from my external hard disk and it is not detected by pc I bought 120 GB Transcend external hard drive initially it showed up in my laptop but when I formatted and started to transfer data it got heated up and then it was not detected at all though the light still keeps on and a sound of tickling comes out of it like the old gramaphone record needle misses the track. please advise what to do ? is it repairable or has to be returned back to vendor

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Hi there,

my best bet is to take the hard drive out the case and just check to make sure its in tack,

take the case of the hard drive and push down on the spindal, if it clicks then u have just fixed your problem,

if not then buy a new case.. case only from ebay with a fan inside, there about £10 to buy, and put it in that,

also now you have formatted it you have proberly knocked out the partition thats why its not showing up, try plugging it into your motherboard and creating a partion that way

Posted on Feb 16, 2009


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The ticking noise is not a good sign at all! Try plugging it into a different computer and hope that it works. You need to get the files off of it ASAP.

The tikking sound you speak of is the disks inside your hard drive hitting each other, also known as a hard drive crash. This is BAD news if it is. Your data will not be able to be recovered if it has crashed due to physical damage. Try to get your data off of it as soon as you can, that is, if you still can

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This is never a good sign!! Hard drives only 'tick' when they are bad, or going bad. Some popular techniques for attempting to temporarily fix the drive include freezing it for several hours before trying again, standing the drive on it's thin edge, or lightly tapping it with a SMALL hammer or the **** end of a screwdriver as you power it on. Some have also had success (myself included) removing the controller circuit board and replacing it with the controller of an identical drive, preferably from a drive from the same lot as your broken drive. However I don't recommend this to most people, it is an advanced technique and easy to screw up! Also not likely the problem if the drive is clicking.

If you can get it to work again this way, copy your data from it IMMEDIATELY then recycle the drive and never use it again!

A final option would be to send the drive to a data recovery specialist, but be forewarned this can be VERY expensive.

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