Question about Tomtom ONE GPS Receiver

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Tomtom 910 power button is on but screen is not going on I need a phone number to speak to a live person

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To contact Tomtom Customer Support team by phone call 1 866 486 6866 (available 8:30AM to 7:00PM EST Mon - Fri and 9:00AM to 5:00PM EST Saturdays).

Posted on Feb 16, 2009

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Posted on Jan 02, 2017

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3 Answers

Tomtom 910 power problem


It is very small - a pinhole. Use a paperclip to press the button which is sunk inside the small hole.

Jun 27, 2009 | Tomtom GO 910

1 Answer

Power to same, but not turning on, can't locate so-called


look at the base of your unit with the screen facing away from you, just in front off the rubber bung is flat piece of plastic with a tiny curved out cection on the left hand side, below there is a tiny hole just big enough to poke a pin in their.

May 30, 2009 | Tomtom GO 910

1 Answer

Power to same, but not turning on, can't locate so-called


try lower right hand corner of screen
should reboot will ask you if you want reboot

May 30, 2009 | Tomtom GO 910

2 Answers

Tomtom go 910


I have seen the green screen problem a few times before and this was caused by corrupted data / software or an error in booting up.
If you can't turn any TomTom off then perform a reset by inserting a paper clip into the rest hole and give 1 short press of the reset button ( it's a tactile switch so you should feel it click ) then try switching the TomTom on again the normal way. ( reset buttons are normally found through a small hole underneath the TomTom ).
If the TomTom does switch on but continues as before with the loading up problem , then it's best to format and reload all files from your backup copy.
A RED CROSS indicated a loading fault / corrupted files / incomplete files / corrupted or damaged media . ( media , meaning SD card or hard-drive )

Aug 05, 2008 | Tomtom GO 910

1 Answer

GPS 910 HAS FROZEN SCREEN


First, do a reset:
http://www.tomtom.com/support/index.php?Language=4&query=reset&FID=7134

If no result, do a hard reset:
  1. Hold reset button pressed for approx 15 sec
  2. Press power button while pressing reset button
  3. Release reset button while still pressing power button
  4. Device should start, hold power button pressed until you see white text on screen, last line should read "RTC..."
  5. Release power button

Apr 29, 2008 | GPS

2 Answers

Tomtom


stevi at the back of your tom tom where your windscreen dock goes there is a small rubber bumper if you look to the right and down you will see the reset button it is a small hole above the dock socket. sandy

Feb 21, 2008 | Tomtom GO 910

2 Answers

Music only


One can only presume you have not yet been fully schooled in GPS navigation, and to this i say - there is no better method then to start with the good old user manual.

I have taken the liberty of looking up the PDF link for you.

  • This is the GO 910 User Manual in PDF (online version)
http://download.tomtom.com/open/manuals/TomTom_GO_US.pdf

  • TomTom free software updates, product manuals and installation posters which you can either read online or download.
http://www.tomtom.com/support/support.php?ID=3

Jan 23, 2008 | Tomtom GO 910 GPS Receiver

2 Answers

Faulty tomtom go 910


have to send it in to get battery replaced.

Jan 20, 2008 | Tomtom GO 910 GPS Receiver

1 Answer

Tom tom go 910 issue


press the on button then hold the on button the press the reset button, the screen sould flash white, once this is done connect the tomtom to the pc and turn it on then update it via tomtom home

Dec 13, 2007 | Tomtom GO 910 GPS Receiver

5 Answers

Back light of the LCD display is not working


Get a RMA by TomTom by callinging them directly (see on TomToms webpage) I've solved by shipping my unit to Neaderland with UPS at no cost, they replaced the motherboard (not the display, this  just remained the same!) I've received the repaired 910 after 5 days and I've spent no one cent! And I've got also the battery, AC power supply and software replacement! Other problems of the software are still present: the unit won't cange colors by night-light changes (only one time after a reset...), tryes to connect to phantom computers, after a power on it get off and then on if connected on the car support,... The 910 is a crazy device, not stable at all. I think I'll change it with the new model Go930T Ciao (sorry for my bat english)

Oct 23, 2007 | Tomtom GO 910

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