I received a message that said to replace my black ink and I did. It says the black ink is now full but my printed quality is actually worse than before. When it prints, a few lines will look good then there will be a line that is fuzzy and cannot be read. The next few will be good then another fuzzy.Any suggestions
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It sounds like the printhead needs to be replaced. Brother may cover the cost of repair if you call them at 877-276-8437 and tell them the prints are "missing black ink". Very common problem that a new printhead should fix.
Check the printer options or settings, Click Print and then on the pop up window before you print, instead of color select print mode as black and white. Then try again and see, if it does print try removing the colored cartridge and see if it prints. If it fails again you will need to play around with the options and quality of the printout.
Under the cartridge is a black like pump - on a new cartridge this is hard and rests firmly on an area inside your printer. As you print, the pump becomes softer - this is how the printer determines it is empty. Once refilled, the pump does not get back to the original state. Open the bottom of the cartridge and put a firm solid piece of folded paper in there - make sure it is steady and re-close cartridge. It will now read as full but may also show full - judge ink levels by the quality of print. Also make sure chip has not expired.
since you already you did the correct troubleshooting still did not solve the problem. It means the printhead nozzle of your printhead needs of replace you need to call kodak toll free 1 800 421 6699 ext 05 and have your printhead replacement
Your Brother machine is designed to stop ALL printing operations (printing from the pc, printing received faxes and printing copies or reports) when any of the ink cartridges are empty. This is to ensure the life of the print head and maintain premium print quality. If the unit were to continue printing, print jobs and cleaning cycles would suction air from the dry cartridge and damage the printhead. Even if you print in black only or change the print settings to MONO or GRAYSCALE to avoid printing in color, the programmed cleaning cycles would still suction the dry cartridge, because they are programmed to clean ALL the ink nozzles.
The only way to continue printing is to replace the empty ink cartridge or cartridges.
While memory is available, black and white faxes will continue to be received into memory. If a color fax is being received, the Brother machines HANDSHAKE will request the fax be sent as black and white fax.
All faxes received into memory will automatically print once the ink cartridge is replaced.
NOTE: Brother strongly recommends that customers do not use generic ink or refill their Brother ink cartridges. Using non-Brother supplies may affect the hardware performance, print quality and machine reliability since the ink formulation in genuine Brother ink cartridges prevent smearing and clogging of the print head. The Brother limited warranty does not apply to any problem that was caused by the use of unauthorized third party ink and/or cartridges.
More that likely the refilled ink cartridges are faulty and should be replaced. While some folks have pretty good luck with refilled cartridges, it is generally better to stick with the new ones.
As to the problem with old cartridges, keep in mind that the estimated ink levels are just that - estimates. However, if your printer has an option for cleaning the cartridges, try that before chunking them. Take them out, put them back in, and run the cleaning process. Sometimes the nozzles can get clogged up and running the cleaning process will clear them up. ( DO NOT TRY TO CLEAN THE CARTRIDGES MANUALLY!)
If none of this helps, you will more than likely just need to get some new cartridges. - Graye