Question about HP Photosmart C7180 All-In-One InkJet Printer
I keep getting the message "Push output photo tray all the way down" after I cleared a paper jam on the printer and it will not allow me to do anything else even after I press okay to acknowledge the problem, the message come sup again. The photo tray is all the way down. Anybody have any ideas as to how to fix this please?
I have the HP C7280 and I was able to fix the problem.
HP seems to have 3 trays. The bottom tray is for the paper. The middle one has a small blue tray for the photos and the top tray is where the paper comes out.
Well I lifted the top tray where the paper comes out (it can angle up) and then I clicked OK on the problem. I may have even rebooted, but then I got a new error message which is good. It said to push photo tray (the small blue tray) all the way in which I pulled out and pushed back in. Then I pushed the top tray down so all is flat again. I clicked OK and it re-calibrated with no more error messages! Hope this helps.
Posted on Jun 30, 2009
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Jan 08, 2017 | Office Equipment & Supplies
Oct 28, 2016 | Konica Minolta bizhub C250 All-In-One...
May 23, 2014 | Office Equipment & Supplies
Mar 28, 2014 | Office Equipment & Supplies
Feb 01, 2014 | Office Equipment & Supplies
Sep 14, 2013 | Office Equipment & Supplies
Mar 14, 2011 | Office Equipment & Supplies
Jan 05, 2010 | Office Equipment & Supplies
1,684 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: