Question about HP Photosmart C7180 All-In-One InkJet Printer
I keep getting the message "Push output photo tray all the way down" after I cleared a paper jam on the printer and it will not allow me to do anything else even after I press okay to acknowledge the problem, the message come sup again. The photo tray is all the way down. Anybody have any ideas as to how to fix this please?
I have the HP C7280 and I was able to fix the problem.
HP seems to have 3 trays. The bottom tray is for the paper. The middle one has a small blue tray for the photos and the top tray is where the paper comes out.
Well I lifted the top tray where the paper comes out (it can angle up) and then I clicked OK on the problem. I may have even rebooted, but then I got a new error message which is good. It said to push photo tray (the small blue tray) all the way in which I pulled out and pushed back in. Then I pushed the top tray down so all is flat again. I clicked OK and it re-calibrated with no more error messages! Hope this helps.
Posted on Jun 30, 2009
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Posted on Jan 02, 2017
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