Question about Hotpoint Aquarius WF000 Front Load Washer

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How do i get into the cabinet to remove an obstruction from outsi

We have what seems to be an object maybe a toy car? or something like that on the left side of the outside of the drum , can someone please advise us if we should take the top of the cabinet off or the back.As it spins you can hear something hit the drum sounds like a steel spoon hitting the drum!!!

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Hi from uk if the object sounds as you say between outerdrum and wash drum ? may i suggest you unplug machine and disconnect water supply pipes then remove the rear panel this will give access to the main drain hose from bottom of outer drum which also connects to drain pump this hose is rubber and held usually with circular spring clips each end ? remove hose and you may be lucky the offending item/s?? will be resting hopefully near hole? if you use a piece of wire coat hanger you may /will locate item at the bottom of drum with a little patience? and you never know thge mysterious missing sock ? bra wire/ or the thong ? sure you've heard this b4 ? ps with rear panel off you can also rock the drum and listen for item's location ? and with hose off you can check pump for debri/fluff too hope this helps best wishes

Posted on Feb 16, 2009

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Must be something in the pump. To verify simply lay the hose on drain hose down to floor level over a bucket. If no water comes out then your pump is blocked. In order to inspect for objects in the pump you must remove the cabinet to access the innards on this machine. Do not work from behind this machine. It is designed to be fixed in place. Flip up the controls and remove the cabinet. Get a pail to catch the water and remove the hoses to access the inside of the pump.


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You still have something obstructing the water flow. On these GE's the drain pump is fairly audible pumping water or not if the pump motor is turning. If you here just a low hum, then there is some object jammed in the pump preventing the pump impeller from spinning, or the pump motor is bad. to check, you will have to remove the lower panel in the front, remove the hoses from the pump assembly, disconnect the wires to the pump, removes the 2 screws holding the pump to the base, remove the pump assembly from the washer, remove the 3 screws from the pump motor and separate the motor from the housing.

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LG Front Load Washers Drain Problem Troubleshooting and Repair Guide
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  2. Slide the top panel to the back of the machine then lift it.
  3. Disconnect the wiring harness connector from the control panel.
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  10. Open the door and remove the door gasket retaining hoop by stretching the retainer spring.
  11. Peel off the door gasket into the drum.
  12. Tilt the front panel and remove the door switch wiring harness connector.
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  17. Remove the two screws holding the pump assembly to the cabinet.
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Please let me know if you need further assistance regarding this problem.

Jan 23, 2010 | Washing Machines

1 Answer

OE error message washer fills with water then just makes a grinding noise.


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1 Answer

Washing machine wont spin


Maybe something is physically preventing the drum from spinning, causing the motor protection to kick in and stopping the machine.

I'd check this out as a first step before calling a repair man:
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It is worth a try.

Good luck!

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Jan 04, 2009 | Washing Machines

1 Answer

Washing machine will not drain water.


you did remove the cabinet to replace the lid switch correct?, try removing it again and unclip the pump assy dont remove the hoses, just unclip form motor assy and hold out of the way, try putting unit into a spin cycle now.. is it spinning ?? or at least he motor spinning??? this is a direct drive unit so as long as he motor spins the pump also spins, with exception of a bad pump , something clogged inside the pump, or an obstruction in the drain line itself.. if the motor not turning at this point id have to believe that switch isn't making contact( but is new and it sure should be)timers not sending down power (doubtfull).alll seems pretty doubtful less the bad switch( remember that with the cabinet removed youll need to TEMPORALLY jump out the lid switch,

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