How do i get into the cabinet to remove an obstruction from outsi
We have what seems to be an object maybe a toy car? or something like that on the left side of the outside of the drum , can someone please advise us if we should take the top of the cabinet off or the back.As it spins you can hear something hit the drum sounds like a steel spoon hitting the drum!!!
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Re: how do i get into the cabinet to remove an...
Hi from uk if the object sounds as you say between outerdrum and wash drum ? may i suggest you unplug machine and disconnect water supply pipes then remove the rear panel this will give access to the main drain hose from bottom of outer drum which also connects to drain pump this hose is rubber and held usually with circular spring clips each end ? remove hose and you may be lucky the offending item/s?? will be resting hopefully near hole? if you use a piece of wire coat hanger you may /will locate item at the bottom of drum with a little patience? and you never know thge mysterious missing sock ? bra wire/ or the thong ? sure you've heard this b4 ? ps with rear panel off you can also rock the drum and listen for item's location ? and with hose off you can check pump for debri/fluff too hope this helps best wishes
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It's more than likely the lower drum bearings. The sad news is they used to be covered by a ten year warranty that Sears took away because they were going broke changing the drum out. So if your washer is less than 10 years old the warranty will not save you and it will cost you between 2 and 3 hundred dollars. High efficiency washers, no matter the brand are pure junk. I've paid for mine twice in repairs. Grrrrrrrrrrrrr Good luck and maybe it's just something stuck under the disk at the bottom.
Must be something in the pump. To verify simply lay the hose on drain hose down to floor level over a bucket. If no water comes out then your pump is blocked. In order to inspect for objects in the pump you must remove the cabinet to access the innards on this machine. Do not work from behind this machine. It is designed to be fixed in place. Flip up the controls and remove the cabinet. Get a pail to catch the water and remove the hoses to access the inside of the pump.
E20 means Drain error in wash phase. This could be a normal clogged Drain Filter or worse maybe a faulty drain motor. Please do the following: - Clean the filter, by removing the drain filter compartment Lid (Found Left lower area of the front of the Washing Machine), then draining any excess water, afterwards turn the cap anti-clockwise to remove it. You can then put your fingers in to feel if there is any obstructions or foreign objects that may be obstructing the drain pump impeller from moving freely. Re-fit the lid and test the machine. If it did not help, you will need to replace the pump. I
You still have something obstructing the water flow. On these GE's the drain pump is fairly audible pumping water or not if the pump motor is turning. If you here just a low hum, then there is some object jammed in the pump preventing the pump impeller from spinning, or the pump motor is bad. to check, you will have to remove the lower panel in the front, remove the hoses from the pump assembly, disconnect the wires to the pump, removes the 2 screws holding the pump to the base, remove the pump assembly from the washer, remove the 3 screws from the pump motor and separate the motor from the housing.
You will most likely find something was in there. If not, then there is something else further up in the bellows hose running down from the outer wash tub to the pump.
If you do find an obstruction in the pump and clear it, when you reassemble the pump, take care to position the pump motor
These pump motors are tough, and not prone to failure all that often. The usual cause of pump out failure is an obstruction.
If all else fails, the part number for the pump is WH23X10028.
the best way to drain the unit is use a wet/dry shop vac and attach it to the end of the drain hose.
once all the water is removed then you can take the small acess panel off the front of the machine and take out the the drain pump plug. look for anything that might be stuck or obstructing the drain pump.
there is a small hole in the acess panel that you need to insert a small screw driver into push the locking tab in and rotate counter clockwise to remove.
It is a long drain error and appears when the washer is not fully drained after 10
minutes of draining. It can be due to a clogged or kinked drain hose, clogged pump filter, or the pump is not working properly.
LG Front Load Washers Drain Problem Troubleshooting and Repair Guide
Remove the two screws on the back of the top panel securing it to the cabinet.
Slide the top panel to the back of the machine then lift it.
Disconnect the wiring harness connector from the control panel.
Pull the dispenser drawer out and remove the two screws under it.
Lift the left side of the control panel and pull it out.
Remove the four screws holding the top part of the front panel to the cabinet.
Open the pump filter cover and remove the screw holding it.
Insert a flat-bladed screwdriver or a putty knife in the left and right edges of the filter cover then pull it out.
Remove the screw from where the pump filter cover is removed.
Open the door and remove the door gasket retaining hoop by stretching the retainer spring.
Peel off the door gasket into the drum.
Tilt the front panel and remove the door switch wiring harness connector.
Lift and remove the front panel from the cabinet.
Remove the sump drain plug and drain the water in the sump into a shallow pan.
Remove the sump hose from the tub by loosening the clamp holding it.
Remove the drain hose from the drain pump and the recirculation hose from the recirculation pump if there's any.
Remove the two screws holding the pump assembly to the cabinet.
Push the pump assembly in and lift it out of the machine.
Remove the pump filter from the pump housing and check it for any obstruction.
Check the sump and drain hoses for any obstruction.
Remove the drain pump from the housing and check the impeller for any obstruction or damage.
Replace the drain pump if the impeller is damaged or if no obvious obstruction is found in the pump filter, sump hose, or drain hose.
Install the new drain pump and reassemble the other parts in reverse of the disassembly steps above.
Please let me know if you need further assistance regarding this problem.
It is a long drain error. The washer is not fully drained after 10 minutes of draining. Remove the cabinet cover and check the following:
Drain pump filter The filter maybe clogged with foreign objects, clean it. If the filter is damaged, foreign objects may get into the pump impeller and clog it. Keys, coins and pins in the impeller maybe causing the noise.
Drain hose The hose maybe frozen, kinked, twisted or crushed. Repair or replace if necessary.
Connector The connector may disconnected or disassembled. Reassemble or repair if necessary.
Drain pump coil Check pump coil resistance between the terminals using an ohmmeter. Resistance should be between 10-20 ohms. If the resistance is too high or too low, replace the drain pump.
Voltage Check the voltage between the connector in step 3 during spin. The voltage should be 120Vac, else replace the main board assembly.
Regarding the grinding noise, run the machine while the cabinet cover is open and check or observe where is the noise coming from. If it is coming from the motor:
Check if the bolts are loosened. Re-tighten it loose.
Replace the motor stator and rotor assembly if still noisy.
Maybe something is physically preventing the drum from spinning, causing the motor protection to kick in and stopping the machine.
I'd check this out as a first step before calling a repair man: 1) unplug the machine from mains 2) make room between the rubber gasket and the drum for your hand/arm to reach down into the bowels of the machine, in the compartment between the drum and the bowl (or whatever you call it). If you find something strange there, remove it.
I've done this on occasion and have found lots of obstructing objects that don't belong there. Most notably hardware from underwire bras I might add... :)
If the obstruction is the result of an object dropped into the
toilet, such as a toy or a washcloth, then it is best to try and
retrieve it rather than force it further along. Other clogs resulting
from normal flushed waste may be cleared with the use of a plunger or
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you did remove the cabinet to replace the lid switch correct?, try removing it again and unclip the pump assydont remove the hoses, just unclip form motor assy and hold out of the way, try putting unit into a spin cycle now.. is it spinning ?? or at least he motor spinning??? this is a direct drive unit so as long as he motor spins the pump also spins, with exception of a bad pump , something clogged inside the pump, or an obstruction in the drain line itself.. if the motor not turning at this point id have to believe that switchisn't making contact( but is new and it sure should be)timers not sending down power (doubtfull).alll seems pretty doubtful less the bad switch( remember that with the cabinet removed youll need to TEMPORALLY jump out the lid switch,