Question about Dell 3100cn Laser Printer

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I have a line over the whole page of my printoput

For a while only the blue color was smiring now I have a blck line over the whole page.

Can you help me?

Do I need a new drum?

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You might need a new drum. This usually happens when the drum roller needs cleaning. Try your luck and see if there is any spot (clogged ink) on the drum roller. Otherwise, change the drum kit.

Posted on Feb 16, 2009

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I have a Xerox Phaser 6100. I just replaced the imaging unit and the transfer belt. Now my copies are coming out with lines across the whole page. one page that I printed came out wiht all colored lines...


Try doing a "stop test." Stop the print process at various stages, and see if which component creates the defect.
For instance, if a print takes 20 seconds, during the first 10 seconds, the drum is generating the image to transfer to the belt. If the image is bad on the drum, then that is your culprit. If not, then see which unit creates the problem.

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sounds like you need a replacement drum as it sounds like it is faulty, this is a replacable part and needs to ber replaced from time to time, this is a common symptom of this fault

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If the whole page is covered with stuff that's not supposed to be there, and that stuff sometimes changes shape or color on each page. then you look to the DRIVERS and connection 1st. Corrupt printer memory can also cause this.

If the corruption tends to be consistent across print jobs and it's only on certain spots on the page, you can start to look for mechanical defects.

Can you describe in more detail?

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