Question about Western Digital My Book Essential Edition (WDG1U5000N) 500 GB Hard Drive

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Wd icon cannot see

What's the software included 500gb. i loos it now i need a software thx.

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Download the software from Western Digital's website after entering your drive's model number in the text box:


Posted on Feb 17, 2009


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Posted on Jan 02, 2017


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Hello I just connected an external SONY memory to my computer there were many shortcuts which the owner said he does not need them and can be deleted. since after two days I connect my external WD 500GB...

first thing; do a Windows "System Restore" Immediately. When doing "System restore" choose a "Restore Point" (date) just prior to the date you installed the WD 500GB.
Next, before connecting the external hard disk again,go to the Western Digital website and download all of the drivers and software for the hard disk,and then install it using those drivers and software.

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I dropped my WD Passport on the floor and it got disconnected from the usb cord drive cable, when I plugged it all back in and plugged it on my pc it doesn't shop up anymore, how do I fix it?

Sadly you don't.
Dropping a hard drive and having it still work is something you should never expect.
You could pry the case open and put the drive it in an empty external drive case and see if it works, or try a new cable, but the most delicate part is the drive mechanism itself, and if anythings broken, that is most probably it.
You could probably get a replacement, maybe not WD, for around $60 and one I got on special $70 including postage from an online seller a few weeks ago had a 500GB WD drive in it.

Feb 06, 2011 | Western Digital WD Passport 250GB Portable...

1 Answer

Hi, I format my wd passport, so i lost all datas including password settings also. I want it back... Is there is any possibility to get back my password settings..

If your looking for the SmartWare software, you can download it from this site. Just select the model of your drive.

Jan 29, 2011 | Western Digital 500GB My Book World...

1 Answer


that is a easy one my friend here is the link to download the new software from Western Digital.

Jan 23, 2011 | Western Digital My Passport Essential...

1 Answer

Western digital wd 500gb external hard drive not showing the icon

Doewnload Testdisk and run it to see if it can find a boot sector.

Oct 04, 2017 | Western Digital 500GB My Book World...

1 Answer

Can I Repartition WD 500GB My Book Firewire Drive w/DATA ON IT?


You will need to have a third party software to achieve this. I recommend norton partition magic. I have been using it in the same scenario as yours and works. they now support firewire. Easy to use and gets the job done.

Hope that helps.

Jan 10, 2009 | Western Digital My Book Essential Edition...

1 Answer

Wd my book broken!!!

Hi naths99,

Not to worry, you haven't lost the drive, what you have done thou is you formatted over all the software that allowed the drive to mirror your data. But as I said all is not lost. Here's a link that will reinstall all the software that was originally there. HERE! Pick your My Book and away you go!

Good Luck


Jan 02, 2009 | Western Digital My Book Premium ES...

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I can not open

I did not get an answer to problem?

Feb 29, 2008 | Western Digital 500GB My Book World...

1 Answer

How do i make all the finals on my wd 500gig not read only so i can write to the folders

How this WD hard drive protects your data:Data Lifeguard™ is an exclusive set of data protection features, including shock protection, an environmental protection system and real-time embedded error detection and repair. WD's Data Lifeguard technology automatically finds, isolates, and repairs problems that may develop over the life of a hard drive.
Data Lifeguard Tools™ are software utilities designed for WD hard drives that work with the embedded Data Lifeguard features to make hard drive installation,diagnostics and repair both simple and worry-free. (Download Data Lifeguard Tools). So download the Data lifeguard tool and try it out

Dec 02, 2007 | Western Digital 500GB My Book World...

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