Question about Canon MP970 Photo All-In-One InkJet Printer

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Won't turn on?

My Canon MP970 will no longer turn on?? I printed some papers and then left it when I returned it was off and now I am unable to get it back on ? Help Me Please

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Unfortunately this sometimes happens because the printhead has decided to die on you... There's a warning in here too so whatever you do, don't try the printhead in another printer because if it was the cause it will fry that printer too.

A couple of things to try though:

1. Locate the printer power pack in the printer... This is a module that will slide into it's slot in the printer. Removing it may require you to take the case top off (which I can't help with, sorry) but if you can manage it continue..

OBVIOUS BUT IMPORTANT: Disconnect from the power before you do ANYTHING!

2. Remove the power pack from the printer and disconnect from the cable or cables internally but make a note of how they connected so you can reconnect.

3. Re-connect these cables after a couple of minutes, replace the power pack.

4. Test the machine by plugging it back into the mains and turning it on... If it comes back to life, you're sorted... If it doesn't your options are very limited.

Oh and obviously check that the fuse hasn't blown in your power leads plug (if you're using a fused plug - ie: in the UK, etc.)

Hope that helps... and good luck.

Posted on Feb 17, 2009


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On plain paper the colours are about normal on photo paper to much red on the light colours I am using a canon mp970

You must change your paper quality. i.e. Plain Paper to Photo Glossy paper... it will help you... thanks

Sep 05, 2011 | Canon PIXMA MP970 InkJet Printer

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I con not use my printer Canon MP970. There is 5100 error. I have no idea how to fix it and why it happens.


please browse the following have problems with paper feed and cannot seems to be able to sort it out, I would like to open .... my printer come up with a error code 5100 canon mp970 .

May 28, 2011 | Canon MP970 Photo All-In-One InkJet...

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Error 6A00 on the Canon Pixma MP970

Hello and Welcome

The 6A00 is a Canon generic code for paper path jam.Some where in the paper path a sensor is activated indicating paper jam so the printer will give off a 6A00 code.As a Canon technology,I usually find the code almost 90% of the time it is related to the purge unit being jammed with something and not being able to move.Moving the print head assembly will not clear a purge unit if its jammed with paper,paper clips,push pins,screws,cookie crisp,flower bud pods etc.
I have found all those things in a purge unit.The offending item needs to be removed or the purge unit needs replacement.A
Canon Pixma MP970 would still be under Canon warranty, get it into a shop and save yourself the hassel.
Incidentally, the 6A00 error pertains to all Canon printers made in the last several years, its not just used in one model & its always a paper path error or purge unit
I forget myself so here goes, the purge unit,called a spittoon assembly in an HP,lexmark & other ink jet printers,is where the print head assembly parks when not in use, also its other job is to clean and make sure the print head is clean and open for printing.That is why you 'll find the print head assembly parked on top of it. It also has a an electrical pump to milk the print heads and test for ink flow

I hope it will be surely helpful for you. If you want to get support on Call then Call Canon Support by phone, at 1-800-OK-CANON (1-800-652-2666)
Please rate my solution as Four Thumbs given below to this solution if it was helpful.
Thank you for using FixYa

Mar 12, 2011 | Canon PIXMA MP970 InkJet Printer

1 Answer



Here are the basic steps that can resolve your issue.

- Paper jam in the Paper feeder or in the output slot
pull out the paper slowly, if the paper tears open the printer cover(scanning unit) and remove the paper (careful not to touch any printer components) after removing the paper restart the printer, then redo the printing process.

-Paper jam inside the machine
Open the rear cover, if you seen the paper remove it, then close the back cover then restart the printer and redo the printing process, if your unable to get the paper from the rear cover, open the casette infront of the printer and slowly pull out the paper, return the casette and restart the machine..

If your still unable to get the paper,
remove the casette, stand the machine with the left side on the buttom (make sure its not the right side) pull out the paper while pulling the green cover toward you, return the casette, restart the machine and redo the printing.

If your having difficulties or still unable to remove the paper contact the canon support center in your area.

Here is a link where you can see visual step by step procedures.

I hope this will help you a lot.

Thank you for choosing fixya.

Mar 03, 2011 | Canon PIXMA MP830 All-In-One InkJet...

2 Answers

Canon MP970 how to remove print head to clear small pieces of stuck paper?

Make sure the unit is powered off before continuing.

On the right hand side of the print head holder - just to the right of the print cartridges is a lever. If you raise this lever the print head can be removed. When you have cleaned off the debris carefully replace the head and then lock the lever in position. Then run nozzle check, cleaning cycle then a head alignment process before printing again.

Oct 01, 2009 | Canon PIXMA MP970 InkJet Printer

1 Answer

Canon MP970 5100 error

I had this same problem. I took a flash light, moved the ink carriage and was able to feel around and find a small wad of paper. After removing it, I noticed a large amount of ink build-up running along UNDER the ink carriage. I took a damp Q-tip and got off as much as I could. To my surprise, it worked.

Jun 12, 2009 | Canon MP970 Photo All-In-One InkJet...

3 Answers


Here you go:

Jan 27, 2009 | Canon MP970 Photo All-In-One InkJet...

1 Answer

Hi ... MP970 User

there is another answere the mp970 can go thew acleaning cycle but if it clicks and the paper can smere ink real easly it will probly have to be replaced.

Sep 02, 2008 | Canon MP970 Photo All-In-One InkJet...

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