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Xerox XC1020 Flashes code H 4

When I turn on the copier, it immediatly starts flashing H then 4 and repeats this.

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This should resolve your issue. If not it would most likely need a heat rod. But there ia probably a 99 percent chance this will cure it. Let me know please.

Performing a Fault Reset 14 will reset your copier and will help to clear error codes.

  1. Turn the power off.
  2. Locate the Clear Button, which is grey in color, in the upper right corner above the green Start Button.
  3. Locate the Auto Button the lower left corner of the Control Panel.
  4. Turn the power back on.
  5. Press the buttons in the following sequence, releasing each button after each time you press it: [Clear], [Auto], [Clear], [Auto]. Every light on the Control Panel should go out, and the error code should clear.
  6. If the error code has not cleared, wait a few seconds then repeat Steps 1 through 5.
  7. Program the copier as if you were going to make 14 copies.
  8. Press the green [Start] button to store the reset code. The copier will return to the ready position.
  9. Run a test copy.

Posted on Feb 16, 2009

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1 Answer

Where can I find supplies (Drum and Toner) for old Xerox model XC1020


The black toner cartridge is available through Amazon.com http://www.amazon.com/Brand-Genuine-Xerox-Cartridge-Designed/dp/B003KIYZSC . This site has the drum: http://www.tonercartridgedepot.com/xerox-xc1020-3433-d.html .

Some other sites list the supplies but these list them as In Stock today.

I hope this helps.

Cindy Wells

Jul 08, 2011 | Xerox Printers & Copiers

1 Answer

I have a Xerox XC1020 copier with a code H3. What does this mean?


Hi,

The H3 code is a fuser high temperature code.. First fix is to power down and let the machine cool down..

Failing that, I couldn't find a clearance method for that particular machine but most of the machines in this category had the same control panels for years so it might work.

This is for an XC811 machine, same family, so it might work. If any of the controls mentioned are not on your machine then you need to contact the helpdesk if it still exists or a local copier repair place who should know how to clear the codes.

"To enter diagnostics: Turn on the power and within 4 seconds press the following sequence: ‘Clear’, ‘Exposure Mode’, ‘Clear’, ‘Exposure Mode’ (Exposure Mode is the button on the far left). The console will go completely blank.

To enter a code: Select the first part of the code using the copy quantity buttons, followed by the ‘Print’ button, then the second part of the code followed by the ‘Print’ button again.

To exit diagnostics: Press ‘Clear’ repeatedly or turn the power off.

*To clear a fuser code:(14) Enter diagnostics, select ‘14’ followed by ‘Print’… exit diagnostics.

H3 stands for high temperature at the fuser."

If it persists then you have a fuser fault that will probably need to be replaced.
And as I said, this is not specifically for your machine but the clearance codes for Xerox machines tend to be similar.

Good Luck!!

Oct 09, 2009 | Xerox Printers & Copiers

1 Answer

I have a problem with my XC1020 copier. When I install a new toner it will make a few copies but then quits. I have tried 3 new toners so it must be something wrong with the copier that keeps knocking the...


Turn machine on hit clear button and hit exsposure button and then clear button and then exsposure button (fast) the display will go blank. type in 24 start 7 start. type in 14 and then start. then type in 16 start. turn machine offf and then on.

Sep 04, 2009 | Xerox Printers & Copiers

1 Answer

Xerox XC 1045 has a flashing H 4 error.




elem_1_spacer.gif Performing a Fault Reset 14 will reset your copier and will help to clear error codes.
  1. Turn the power off.
  2. Locate the Clear Button, which is grey in color, in the upper right corner above the green Start Button.
  3. Locate the Auto Button the lower left corner of the Control Panel.
  4. Turn the power back on.
  5. Press the buttons in the following sequence, releasing each button after each time you press it: [Clear], [Auto], [Clear], [Auto]. Every light on the Control Panel should go out, and the error code should clear.
  6. If the error code has not cleared, wait a few seconds then repeat Steps 1 through 5.
  7. Program the copier as if you were going to make 14 copies.
  8. Press the green [Start] button to store the reset code. The copier will return to the ready position.
  9. Run a test copy.

Jul 01, 2009 | Xerox Printers & Copiers

1 Answer

H2 Blinking on the panel


Error code means that:
H2 Thermistor Open

Part #
Xerox Workcentre Pro 16FX, Xerox Workcentre XD100, Xerox Workcentre XD102, Xerox Workcentre XD103F, Xerox Workcentre XD104, Xerox Workcentre XD105F, Xerox Workcentre XD120F, Xerox XC1020, Xerox XC1040, Xerox XC820

Mfr Part #: RDTCT0128FCZZ


Xerox Workcentre Pro 16FX, Xerox Workcentre XD100, Xerox Workcentre XD102, Xerox Workcentre XD103F, Xerox Workcentre XD104, Xerox Workcentre XD105F, Xerox Workcentre XD120F

Mfr Part #: CTHM-0019DS52, CTHM-0019FC52

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

Feb 21, 2009 | Xerox WorkCentre XD100 All-In-One Laser...

1 Answer

I have a Xerox xc1020. it will not work. when i turn it on it moans, and than will try and warm up for a long time. can you help me


Wait a minute. I just answered this question to your name for an M20.. On an XC1020, that is different. If that is moaning I strongly suspect the toner cartridge if it just sits there and chugs without faulting out. Could be the drum . If it were the motor on that machien it would fault out. Now it depends on the model.
If it is an XC1020, I very strongly suspect the toner cartridge.
Again, let me know,we will start at the toner and drum on that one.

Jan 22, 2009 | Xerox CopyCentre C20 Black and White...

1 Answer

Xerox XC1020


1st you need to know what error code it is giving to know where the problem is coming from

Sep 23, 2008 | Xerox CopyCentre C20 Black and White...

1 Answer

Xerox XC 1020 copier code H4


With "H4" flashing press:
1.Clear button
2.Auto button then again

3.Clear button
4.Auto button

It should be done quickly. If it's done quickly enough all lights on display should go off.

5.Enter number 14 (as if you are making 14 copies).
6. Press START/COPY button.

The machine goes back to normal. If not, thermistor on the fuser (heater) should be replaced.

Sep 02, 2008 | Printers & Copiers

1 Answer

Error mesage


NOTE: Some Status codes will not clear even though the problem has been fixed. Status codes that will not clear must be manually reset using the 'Fault Reset 14 Procedure'.
  1. Locate the [C] (Clear) button on the Control Panel, at the far right.
  2. Locate the Image Quality button, below the Auto on the Control Panel, toward the left side.
  3. Press the buttons in the following sequence within 4 seconds. Press [C] (Clear), press [Image Quality], press [C] (Clear) again, press [Image Quality] again.
  4. The error code should disappear. If the Status code does not clear, repeat step 3 until the status code clears; but no more than five times.
  5. Use the [10] and [1] buttons to enter 14 on the Display Screen, as if you were to make 14 copies.
  6. Press the [Start] button. The machine should be ready to use.
  7. Make a copy, to check that the machine is working properly
IF these steps do not work you will have to replace the fuser or fuser heat rod then perform the reset.

May 15, 2008 | Xerox WorkCentre Pro 16fx Laser Printer

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