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How do I get "call pickup" to work on a KXTES-824?

I want to use call pickup on my telephone system that has a Panasonic KXTES-824 PBX.
On extension 15 that I want to pick up from, I allowed call pickup by dialing 720#
I added all phones to group 1 by programming: 600 next * 1 store end.
When another extension calls extension 15, I tried to pick it up from my phone with:
415
4115
4*
40
None of these works.
Please help

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  • AxelArusha Feb 16, 2009

    I did not convert the intercom calls to ringing on all calls - I'll do that tomorrow and see if this solves the problem. Thanks!

  • AxelArusha Mar 03, 2009

    Hello Carl,

    Auto Answer was off already. Do you any other idea why I cannot get call pickup to work?


  • roy abrenillo
    roy abrenillo Jan 04, 2014

    think its #40 for panasonic

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  • Panasonic Master
  • 2,460 Answers

Two of the above codes work for me, so let's figure out what you're doing. First of all, did you convert the intercom calls to ringing on all calls? If I have auto answer turned on, I can't pick up anything.

If the phone is ringing, I can use 40 and 41xx to pick it up. I can retrieve a call from hold by dialing 53x where x is the line number on hold (just in case you're trying this with a cordless or single line set).

By default, all extensions are in pickup group 1, but 41xx directed call pickup will always work if the Call pickup deny is properly set as you indicated

Carl

Posted on Feb 16, 2009

  • Carl Navarro
    Carl Navarro Feb 16, 2009

    That would be PROGRAM 41 STORE. Now the AUTO ANS button switch works to make it Voice Announce/Handsfree Answerback or Ringing.



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