Question about Maytag MAH6500 Neptune Front Loading Washer w/Built in Water Heater

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MAH4000AWW Clothes still wet

We bought this machine new in 2000. Had the control board replaced at least once and it has been working fine since. The last few days the clothes have been dripping wet when I go to take them out. We cleaned out the drain hose and pump, ran bleach through the machine, bought a bottle of HE soap (which we had not been using) and then did a load in hot water.....same thing. Seemed to run fine through all cycles and then when I took the clothes out, although there was no visible water in the tub, the clothes were still soaking wet......Any help would be greatly appreciated....

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  • Anonymous Feb 20, 2009

    I have the same model washer & same problem. I had someone come out & tell me that I need a new board and wax motor, but I'm not convinced that's the problem. A new board is $200 and a new wax motor is $12, and they want to charge me $500 for the repair (15 mins worth of work). I'm thinking of ordering the parts and doing it myself. The website has a 30-day refund policy if that's not the problem.

  • n_d_bell May 25, 2009

    This is very helpful becuase I am having the same problem. I looked at the board and sure enough it is black and blow out right above the small light blue box. Question: Where can I get the board to replace and what is the wax motor?

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  • Maytag Master
  • 2,651 Answers

One way to "assure this is the issue" is to remv ethe 3 screws holding the back panel on. tip the back control panel down and have a look at eh circuit board.. approx 2/3 to the left and somewhat in the middle of the control board you see a small light blue box mounted to the circuit board, just above that "box" is a small resistor that tends to "blow up" and its quite evident just fromlookin at it.. if this is the case , you def need the board and wax motor.

Posted on Feb 21, 2009

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