We bought this machine new in 2000. Had the control board replaced at least once and it has been working fine since. The last few days the clothes have been dripping wet when I go to take them out. We cleaned out the drain hose and pump, ran bleach through the machine, bought a bottle of HE soap (which we had not been using) and then did a load in hot water.....same thing. Seemed to run fine through all cycles and then when I took the clothes out, although there was no visible water in the tub, the clothes were still soaking wet......Any help would be greatly appreciated....
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Re: MAH4000AWW Clothes still wet
One way to "assure this is the issue" is to remv ethe 3 screws holding the back panel on. tip the back control panel down and have a look at eh circuit board.. approx 2/3 to the left and somewhat in the middle of the control board you see a small light blue box mounted to the circuit board, just above that "box" is a small resistor that tends to "blow up" and its quite evident just fromlookin at it.. if this is the case , you def need the board and wax motor.
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This is a common problem with the Whirlpool front load machine. The motor control board goes out but the new ones have been redesigned. You will need to replace the control board. Here is a link to the control board you need.
It could be the motor control board not telling the motor to switch to its highest speed, but it could also be control board not telling the motor control board to activate, but it could also be in the timing circuit. What other indications are you getting? Take a look at the wiring diagrams for this machine on the referenced site.
Check if the "locked"or "door locked" light comes on. If it does not, you need to replace the wax motor in the door lock assembly and the machine control board, which is inside the control panel. The control board is expensive, so instead of buying the whole control board, if you're good in electronic repair and soldering, try checking ebay for the control board repair kit. Search for "MAYTAG NEPTUNE WASHER R11 Q6 REPAIR KIT". It has all instructions how to do the repair. Good luck!
There are two metal strips in the front ,right, inside of your dryer. (You have to put your head in the dryer to see them.) I have seen metal (a paper clip, hairpin, staple, etc...) making contact between the two pieces of metal causing your machine not to recognize wet clothes. The washer recognizes the wetness as an on off contact from the water as the clothes come between the two strips. Try cleaning the strips very well. If this does not work you must check the wires coming from the strips all the way to the control board to make sure the wires are not broken anywhere. Check the continuity with an ohm meter. If all this is fine, you have a bad control board and will have to replace the power control board that the sensor hooks into. You should be able to use the timed dry just fine if you decide not to replace the control. I don't have your model number but they can be more than $200.
I would check the motor control board located near the floor on the right side for burnt components. The motor is a 3 phase unit and if one of the phases are working the motor will growl and won't be able to supply the proper torque.
See www.neptunehelp.com for disassembly photos and for more info on the faulty door latch wax motor.
Have you replaced your 12002535 door latch wax motor if you have a MAH3000, MAH4000, MAH5500A or the 2000 stacker? These wax motors will eventually fail on every Neptune shipped. When the wax motor fails the upper machine control board be damaged and you will lose your spin function which leaves your clothes soaking wet. There is a website that offers a repair kit to see if your control board is useable again. Don't keep starting machine because you might cause further damage to control board and the motor control board located near the floor until you see if R11 is burnt on the upper machine control board located behind the timer.
My machine (Maytag MAH4000aww) failed to drain because of a bobby-pin that was lodged in the drain pump impeller. Because of the added weight of the wet clothes, and the undrained water; the machine would not spin. The Wax motor worked as the door did lock properly, but the machine would "ramp up" trying to spin, but would stop the process when it sensed that the load was grossly unbalanced. Check the drain pump to see that it is not clogged or that the impeller is not impeded by a foreign object before spending money on imbalance switches! I will now cancel the service man, who surely would have charged me for a new pump, plus the cost of the visit, and now I can stop swearing! My wife is glad she married me!!!!
Rene Marchand (Beaumont Alberta)