Question about Dell Latitude D600 Notebook

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Virus I think I got a virus in my laptop Dell Latitude D600. I have no anti-virus software and I want to reformat my laptop so that i can install an anti virus I just bought (Norton 360). But i don't know how to reformat it nor which button to press so that I can start reformatting it. Can you help please? Thanks

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Don't reformat it just yet. Tell us what OS you are using, and I can try to help.
I will assume you are using WIndows XP or Vista - what you can do, assuming you have kept your PC up-to-date, is try to run the inbuilt Microsoft anti-malware program.
Click Start, Run, type MRT and press Enter or click OK.
You should get the February 2009 version of the Microsoft Malicious Software Removal Tool.
Do a quick scan and see what comes up. If anything is found, reboot and repeat the process doing a full scan (can take several hours).
That should fix and remove the most common virus infections. Let me know how you get on.

If you still need to reformat, you need to use the Dell recovery CDs that came with your laptop. These were a blue recovery/drivers CD and a purple CD for Windows XP sp1 or a green CD for Windows XP sp2. Not sure about other versions of Windows. There is no magic button to reformat with Dell laptops.

Posted on Feb 16, 2009

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