Question about HP DeskJet 3650 InkJet Printer
1. Turn the printer off and open the access cover.
2. Look for any obstructions in the paper path and remove them if necessary. (It is possible to move the carrier assembly with the power off.)
3. Turn the printer on, load some paper, and press the Form Feed button.
4. Watch the paper as it feeds through and try to determine where the jam is occurring.
5. Check to see if all the rollers are turning.
If all the rollers are turning, there may be something in the feed path that you can't see. Go to step 6.
If not, there is probably a feed motor or a gear problem and the printer may require service.
6. If the paper is jamming under the carrier assembly, you may be able to fix it using the manual feed slot.
7. Turn the printer off.
8. Take a #10 envelope and feed it through the left side of the manual feed slot until it comes right through the printer to the back of the exit rollers.
9. Move it up and down first, and then slowly move it over to the right side. If something is stuck under the black guide plate, this may work it loose.
Posted on Feb 16, 2009
SOURCE: paper jam
If you have pulled out paper that was stuck before you may have flipped a sensor flag out of position. I have found in the past small pieces of paper left under the plate at the very bottom of the toner catridges where the paper comes in.
Posted on Jan 04, 2008
Look for any small rips of paper caught in a sensor back there. There are little "fingers" that the paper runs over and its all timed. if one of those sensors are jammed with something or sticky, error messages.
Posted on Sep 22, 2009
Testimonial: "Excellant feedback! Great solution...Timely also. I highly recommend your site for anyone having a technical hardware or software issue!!"
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
May 27, 2013 | HEWLETT-PACKARD CP1025 Laser Printer
May 06, 2013 | Canon PIXMA MP495 InkJet Printer
Nov 20, 2012 | Kodak ESP 5 Printer
Apr 16, 2011 | HP PSC 750 All-In-One InkJet Printer
Dec 06, 2010 | Brother HL 1430 Laser Printer
Clearing a paper jam
If the paper jams in the printer, follow the steps below to
clear the jam:
Remove the paper stack from both paper trays.
Press the POWER button. Instead of turning off, the printer
will try to eject the jammed sheet.
If the printer cannot eject the paper, unplug the power cord
from the back of the printer.
NOTE: Do not press the POWER button again before unplugging
the power cord.
Open the rear access door at the back of the printer. To do
this, press the handle to the right and then pull out the door.
Remove the jammed paper. Make sure no small pieces or
Reattach the rear access door and plug the power cord back
into the printer.
The printer will turn on automatically and be ready for
Reload the paper in the IN tray.
Try printing again.
Nov 25, 2010 | HP LaserJet 1010 Printer
Follow the below steps to clear the paper jam
Clear any loose paper from the paper tray. This will help you locate the jam. You will find it either in front, near the paper tray, or in the rear.
To clear a paper jam near the paper tray, grip the paper and pull it firmly but gently from the printer. If you find a stack of papers jammed, grab from the middle of the stack and pull.
Replace the back cover. Press the "Resume" button or turn off the printer, and then turn it back on. Your settings should reset.
Try printing another document.
Nov 05, 2010 | Epson Stylus Multifunction Inkjet Printer/...
Oct 06, 2009 | Office Equipment & Supplies
Jul 21, 2009 | HP DeskJet F380 All-In-One Printer
Jun 18, 2009 | HP Inkjet 1100d Printer
177 people viewed this question
Usually answered in minutes!