Question about Brother DCP-330C All-In-One InkJet Printer

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Printer will not install

I have a party very soon and i need to give out invites tonight but the printer wont work as it wont install. at first it just kept on creating paper jams but then it says something about not installing and its a major emergency. any help really quick would be great. i have tried everything!

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  • twistywillow Feb 27, 2009

    I rolled back my pc to XP from vista and have had trouble installing the printer. Currently it is working on XP generic printer drivers oh and in French!  Its not the best idea but currently its all we have. You could trying using it through a photo editor and seeing if that makes any difference.

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  • Brother Master
  • 19,396 Answers

The follow procedure requires driver setup.
Ensure first that you have the original disk for your printer, if you do not have it, then download printer driver from Brother: DCP-330C: Downloads: Drivers.


Start unplugging all cables from printer and also unplug computer power cable.

Restart computer with printer unplugged.

On computer go to Control Panel installed printer and remove printer.

On printer, open all doors, look for paper stuck inside and for foreign objects.

Plug back printer to power but not to USB yet, if it flashes red already then the printer is faulty.

On computer, run the Printer software installer from disk or from download. Start driver setup with printer USB not connected.

When asked by software setup wizard connect the printer USB.

Try procedure above twice.

If still no luck the printer is defective, in that case call the phone number listed on the owner manual.

Good luck.

Posted on Feb 16, 2009

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Posted on Jan 02, 2017

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