Question about Philips VOIP8411B/37 IP Phone

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Philips voip 841: no sound on skype calls, but fixed line works f

The (philips voip 841) phone works fine on the fixed line. But when i call using skype, i get connected, but there is no sound, in either direction.
This phone has worked fine for over 2 years. And another voip 841, bought at the same time, is still working fine (on a different line).
Any clues?

thanks

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  • Anonymous Feb 24, 2009

    Exactly the same problem....any help out there?

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We have had this issue recently as well with both our parents and now our own.phone.

Simple solve I found here:
1. Remove batterys
2. unplug base
3. replug in base
4. Put batteries back in

Worked for us - must be a virus or something

Posted on Apr 21, 2009

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Posted on Jan 02, 2017

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