Question about HP DeskJet 9650 InkJet Printer
Error says the new cartridge is defective. tried 2 new cartridges same results. 2 blinking lights
ITS NOT THE BLACK CARTRIDGE!!! Try changing the colour cartridge and see what happens. When a 9600 checks ink levels it does the black ink first, then the colour, if the colour is low it goes back and checks the black again but will constantly give an error message for the black cartridge. Sounds bizarre but try just the black cartridge in with no colour. print a test page in black only, if that does not print then it is a fault. Also make sure the driver is updated!!!
Posted on May 18, 2009
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