Question about HP PhotoSmart C4180 All-in-One Color InkJet Photo Printer

1 Answer

HP Photosmart C4180 won't load photo paper

Have had printer for 3 years, but only ever used it for normal printing which has been ok. Now decided to print off some photos, but it won't 'take up' thick photo paper properly and when it eventually does it starts printing in the wrong place so that about about 4" of the photo has been chopped off at the top. Can't really afford to keep wasting expensive photo paper and ink like this!! Would be grateful if anyone has experience same and has a solution :)

Posted by on

  • apricotskies Feb 16, 2009

    Just resolved the problem myself. Not a great solution, but will have to do until I get a printer that doesn't have this problem. Seems that the rollers are unable to pick up shiny paper ... so ... I stuck some ordinary paper on the back with selotape - bit of a nuisance having to overlap that onto the photo paper, but as it is A4 I can slice the edges off with a craft knife. Had no probs at all picking up the paper now that the back has a bit of roughness to catch it - has nothing to do with thickness, which is what I thought the problem might have been in the first place (photo paper is 280 gsm/high gloss).

  • apricotskies Feb 18, 2009

    Thanks, I did clean the rollers but didn't make any difference.

    Interestingly, I bought some slightly different photo paper - the one I had probs with was Kodak Ultra Premium 'High Gloss' - substituted it with Kodak Premium 'Gloss' - and no problems feeding that through at all. The difference in the end photo is negligible, so will switch to using that paper instead.



1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An expert who has answered 1,000 questions.

  • Master
  • 2,120 Answers

Remove the rear access cover and clean the black rubber rollers with alcohol.

Posted on Feb 16, 2009


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

The photo paper does not grab in my hp photosmart c4180

Go to Control Panel, printer services or preferences. There is a quality tab there. I set it to Best. Then, I take a 1/4 inch stack of paper ad feather it to get some air in between the pages and it works fine. If the paper sits there for a while I have to take it out and feather a stack of it again, but that's all.

Dec 07, 2012 | HP Photosmart C4180 All-In-One InkJet...

1 Answer

HP photosmart will not process printing, just puts out blank paper

Blocked print head nozzles
Inkjet printers need to be used frequently to prevent blocked print head nozzles. You may have blocked print head nozzles.
Try the printer maintenance to clear the printer nozzles.
After several deep cleaning attempts and there is no improvements in the print then a new print head is required.

Sep 08, 2012 | HP PhotoSmart C4180 All-in-One Color...

1 Answer

I have an HP Photosmart C4180 all in one and would like to know how to print #10 and also wedding size envelopes. I have tried changing the orientation on the Properties tab and changing the envelope size...

Hello Friend,

When you want to print page # 10 please see below and for wedding card printer please select envelope size from printing prefrences menu.

Start>settings>controlepanel>printer>C4180>Properties>printing prefrenes.


Apr 03, 2010 | HP PhotoSmart C4180 All-in-One Color...

1 Answer


This may be caused by a dirty sensor. Disconnect power supply, open the printer and clean everything. You may use toilet paper. Be careful not to leave fragments of toilet paper inside the printer.

May 05, 2009 | HP PhotoSmart C4180 All-in-One Color...

1 Answer

Not printing from computer to photo smart printer.

If the printer has full functionality with C4100 series driver, then keep the current driver.

If some of the functions is not working , then download updated drivers from HP website.

Check the links below:

HP Photosmart C4180 All-in-One Printer

HP Photosmart C4180 All-in-One Printer

Select software and drivers

Apr 10, 2009 | HP PhotoSmart C4180 All-in-One Color...

1 Answer

Incorrect Cartridge Print cartridge in right stall not supported?

I changed the cartridge and it now works. I resent this though because it had been merrily printing before it decided it would stop and I have had to waste a three quarters full cartridge! I just hope the new one does not go the same way

Apr 08, 2009 | HP PhotoSmart C4180 All-in-One Color...

2 Answers

Printer Cartridges won't align C4180 printer

Printer keeps trying to perform an alignment after installing a new black ink cartridge fix:

1. Unplug USB
2. Turn printer off
3. Wait 10 seconds
4. Remove paper from paper tray so printer has no paper to print on
5. Turn printer on
6. Printer messages to insert paper in paper tray
7. Press and hold “Setup” and “ Cancel” buttons and press “OK”
8. Should be good until next black ink cartridge change.

Nov 28, 2008 | HP PhotoSmart C4180 All-in-One Color...

1 Answer

HP Photosmart C5180 (wont accept photo paper but will normal paper)

Load the printer with the slick glossy paper face down. See if it will print.

Jun 06, 2017 | HP Photosmart C5180 All-In-One InkJet...

Not finding what you are looking for?
HP PhotoSmart C4180 All-in-One Color InkJet Photo Printer Logo

1,750 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers


Level 3 Expert

102366 Answers

Ben Johnson

Level 3 Expert

685 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides