IPAQ Pocket Pc 1945

After installing Outlook 2002 and ActiveSync, when
conneting it tells me there are no profiles set up and
that my PIM is not working. After going into the mail icon
under the control panel, setting up a profile, I keep
getting the same message.

I have already returned a Toshiba E405 and had the similar
problem with it too. I worked with Toshiba's tech service
and they told me this is a Microsoft Outlook 2002 problem,
not the PDA.

Any adivse?

Roger