Question about Gateway PC Desktops

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Getting past a password of a used computer

I have a Gateway computer someone gave me but I don't have the password to open up. How can I change this or what do I do?

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  • Pam Lauster Feb 16, 2009

    It's late, but I will try this later today.

    Thanks

×

2 Answers

Have a look at this site (video). There are a couple of options that you may have readily available as well as suggestions for some free software programs that should be able to unlock it...I haven't used them.
GOOD LUCK :)

http://www.pcworld.com/article/157547/disaster_how_to_retrieve_a_lost_windows_password.html

Posted on Feb 16, 2009

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  • Gateway Master
  • 3,051 Answers

Hi there :
you have a couple of options 1. have you tried the esc key . and if this does not work you will have to turn off the computer and remove the power cord and open the case after this is done look on the motherboard for a jumper that is usually black or blue it it covers 2 pins at a time it should be sitting on a single row of 3 pins with one of the pins uncovered if you look closly on the board it will say cmos setup on the board simply pull the jumper off the pins and slide it to cover the pin that was uncovered plus one more now power up the computer and you will come to the setup screen and you will see the section that says passwords click on it and it will ask you if you want to clear all passwords and say yes than save and exit now it will tell yo that you must return the jumper to the original position that it was in so simply turn off the computer and return the jumper to the original position and reboot now when the password screen comes up just press the esc key and the computer will go into windows so you can get to the user section and remove the previous user and put own user name and password in ok hope this helps best regards mike

Posted on Feb 16, 2009

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