Question about RIM BlackBerry 8800

2 Answers

My blackberry signal receiving bars have turned to the word 'OFF'

I have no phone or internet connect.
What do I do?

Posted by on

  • rlmsfca May 11, 2010

    I've got bigger problems with this NEW blackberry.

    The roller ball to manage the application window WILL NOT

    roll horizontally left and right. In other words it

    can't be taken for granted that I can use the phone

    and my calling plan to the fullest capacity.

    This is a new phone - purchased less than 24 hours ago.

    I've known other friends to have the same problem.

    I should have learned from them.

  • Tim Babcock
    Tim Babcock May 11, 2010

    Who is your provider?


2 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 846 Answers

Does the sim-card work in another phone? If yes, then you should try a software restore with application loader. If that also fails, the only way to get it up and running again is to open yourblackberry to physically replace the anteanna or logic board. If you want somebody else to doit for you go to Blackberry Repair. If you want to do it yourself, here is a Blackberry curve Repair Guide that shows how, the part is available on Ebay.

Posted on Jul 12, 2010

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An expert who has written 3 tips or uploaded 2 video tips.

  • Expert
  • 448 Answers

You can pop the track ball out and roll it in your fingers. Something in your pocket (or whereever) has gottne into the ball. If it is less than 24hours old....WARRANTY

Posted on Feb 21, 2009

1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Get message when trying ti connect to internet......unable to connect to the internet, please try again later.....if problem persists please contact your administrator.....been like it for months

Is there a blackberry symbol near your wireless signal strength indicator (top right corner of home screen)? If the blackberry symbol is there, then you are connected to the RIM network, just don't have an internet connection from your service provider, or it is blocked by your BES network administrator if you are on a work phone.

If you are paying your service provider for data access, then you should contact them as it is likely a problem with your account. If you are on a work device, then you should contact your IT department as either the internet is disabled on their devices, or there is a problem with the settings relating to your device.

If messages are still going through fine for email and BBM, then it isn't a problem with your phone, but with whatever service it is connected to.

Aug 15, 2011 | RIM BlackBerry Curve 8310 Smartphone

5 Answers

Unlock code for IMEI:355772015791697

It's a clear and fully detailed guide on how to unlock a BlackBerry 8300 :

1. Insert any sim card
2. Turn off all of the wireless connections
3. Go to Options
4. Select Advanced Options
5. Select SIM Card
6. Hit menu select show keyboard (if your BlackBerry have touchscreen)
7. Type MEPD ( you will not be able to see what you are typing )
8. Type MEP2 or MEP4 ( you will not be able to see what you are typing )
9. Now the phone will prompt you to enter the mep code
10. if you not already have the code, then i suggest BlackBerryMEP.COM to get it from .
11. Enter the mep code ( you should see "code accepted" )
12. Restart your BlackBerry .

All done.


Nov 19, 2009 | AT&T Blackberry Curve 8300 Smartphone

1 Answer

Describe your what to do if my blackberry 8120 doesnt find signal Problem

A sufficient signal strength is required to send and receive wireless information:-
1) Turn on the BlackBerry smartphone.
2) On the BlackBerry smartphone Home screen, click the Options icon and then click Status.
3) In the Signal field, verify that the value is between -40 and -100 DBM.

To perform a hard reset, complete the following steps:
1) Remove the battery cover from the back of the BlackBerry smartphone.
2) Remove the battery, and then reinsert it after a few seconds.
3) Replace the battery cover.
Still if it is not working Complete the following steps in sequence until the issue is resolved:-
1) Make sure that the operating system that is running on your computer supports the BlackBerry® Desktop Software.
2)Make sure that the BlackBerry smartphone is connected directly to the computer and not to a USB hub, a docking station, or a USB-to-serial converter.
3)Verify that the BlackBerry smartphone is detected by BlackBerry Desktop Manager by completing the following steps:
a) On the computer, open BlackBerry Desktop Manager
b) Click Options
c) Click Connection Settings
d) Click Detect
4) Perform a hard reset on the BlackBerry smartphone.
5) Use a different USB port and USB cable to connect the BlackBerry smartphone to the computer.
Make sure that your computer detects the BlackBerry smartphone, by completing the following steps:-
For Windows® 2000 or Windows XP
a) On the desktop, right click My Computer, and then click Properties.
b) Select the Hardware tab, and then click Device Manager.
c) Expand the Universal Serial Bus controllers. If the connection is successful, BlackBerry Smartphone should be listed.
For Windows Vista
You must be logged in as an administrator to perform these steps.
a) Click Start > Control Panel
b) Click System and Maintenance
c) Click Device Manager
d) Expand the Universal Serial Bus controllers
6) On your computer, turn off power management for all USB root hubs.
7) Restart your computer.
8) Uninstall and reinstall BlackBerry Desktop Manager.
Make sure that you install the most recent version and that the BlackBerry smartphone is disconnected from the computer throughout the installation process.
9) Use a different computer to establish a connection between the BlackBerry smartphone and BlackBerry Desktop Manager.
10) Log in to the computer with a new Windows user profile and attempt to establish a connection between the BlackBerry smartphone and BlackBerry Desktop Manager.

Oct 16, 2009 | RIM BlackBerry Pearl 8100

1 Answer

Blackberry 7290 no service suddenly

Try turning the radio off, power down adn then back on.

Got to Network, diable automatic and select your netwrok provider.

May 27, 2009 | RIM BlackBerry 7290

1 Answer

Gets signal only for a few seconds

its your sims card OR DOWN TOWER

Mar 24, 2009 | RIM BlackBerry Pearl 8100

1 Answer

Internet no longer working

Dear JenBrodar,

it looks like your internet connection is struggling to get enough signal to connect your blackberry. I am not sure which network provider you are with and what kind of data package usage you have in your tariff but you can try this. pull out your blackberry battery from back without switching off your blackberry, then pull out SIM card and leave everything out for 1min then put it back everything. try to use internet when you see it has recognize again your network provider and you are getting full signals.

if this doesn't help then please provide more details about exact blackberry model number, mobile network provider and if you know about data service usage. in simple language data services enables you to use internet on your blackberry.

hope this helps and works fine.

Many Thanks.


Mar 18, 2009 | RIM BlackBerry Pearl 8100

1 Answer

I can't make calls from my Blackberry 7290

Check on the right hand corner of your device for the vertical signal bars - 5 bars indicate full strength and 1 indicate very low signal. "OFF" indicates the radio is off and need to be turned on.

In case signal strength is good, you should be able to make and receive calls. In case it does not work, just try taking the battery out and put it back after 15 seconds and try again.

In case signal strength is low , either you are in a low signal zone or your SIM card is bad. Take the SIM card out, wipe the gold plated surface using a clean tissue, put it back and try again.

In case the radio is OFF, turn it on by clicking on the icon (Turn Wireless on) on the home page.

Dec 27, 2008 | RIM BlackBerry 7290

1 Answer

My house phone always gets a busy signal when calling blackberry

you will need to take this up with your carrier it does sound strange...maybe you could try entering the area code before dialing the cell number.

Dec 01, 2008 | AT&T Blackberry Curve 8300 Smartphone

2 Answers

Blackberry locked

Select "unlock" and type in the password. The device will allow you 10 trials and after that it will delete all old data and allow you to set your own password.

In case you do not want the password, go to options > security > password - press space bar to disable

Nov 25, 2008 | RIM BlackBerry 7290

Not finding what you are looking for?
RIM BlackBerry 8800 Logo

Related Topics:

406 people viewed this question

Ask a Question

Usually answered in minutes!

Top RIM Computers & Internet Experts


Level 2 Expert

173 Answers

Nataly Roberts
Nataly Roberts

Level 2 Expert

30 Answers


Level 2 Expert

205 Answers

Are you a RIM Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides