Question about HP OfficeJet 4215 All-In-One InkJet Printer

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Cannot get print operation stays on answering machine.

I stopped a print operation of an email half way through by pushing the cancel button. The printing stopped and printer was turned off. After turning on again it started printing old list from stop point. Again pressed cancel and now have answering maching on screen and cannot get back to doing any printing operations. Have shut off and unplugged but still have answering machine set up. Tried to do a copy operation and worked ok, but then went back to answering maching and will not accept a command to print from the computer. Sure would appreciate any help you can give me.

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  • himanshi_20 May 11, 2010

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Turn off your printer. then you chose start option from your windows. and click printer and fax option from above of hlep and support switch. and you can chose that printer in which you faced problem. and open that printer option. then you will see pending list of your printer. on that list you select all and do right click on that list and click cancel option.after cancellation of all the pending document. you turn on your printer. right now you can print as per wish.

priyabrata (Be in IT)

Posted on Feb 16, 2009


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