Question about Cribs, Cradles & Bassinets
I misplaced my instructions for my daughter's crib. I purchased it from Kmart, it is a Heritage 3-in-1 convertible crib. I have tried doing some basic searching for this on Google, Yahoo, and Ask.com. Can someone please post the link for the instructions or manual? It's time to convert to the daybed. Thank you!
I have the manual for this crib if anyone still needs it. Please email me at I will have to scan it and send it as I do not have a link to where it is on the internet but only a hard copy.
Posted on Dec 15, 2009
To Anyone Who Owns This Crib:
This crib was produced by Victory Land Group located in IL. I am having issues with my drop side and when I contacted the company to report the issue to try to get it fixed I was told that the crib has not been recalled (which it needs to be) but that it was discontinued and that no parts what-so-ever are available to repair any issue with the crib. There is no point in contacting Victory Land Group because they will not respond. I have send 2-3 emails, I have placed 3 calls (twice asking for a manager) and I have put in a complaint through the BBB and the company never responded to anything.
Your best bet is to contact Victory Land Group (so that you can tell the CPSC, BBB, and who ever else you decide to contact that you did call the manufacturer) then contact the Consumer Product Safety Commission to put in a complaint on the unsafe crib, put in a complain through the BBB, as well as contact your local consumer advocates.
Unfortunately Victory Land Group is a terrible company and refuses to get back with anyone, fix any issues with their product even though the issues can become life or death for a child, and they have a "F" rating through the BBB because of poor customer service.
Posted on Jul 01, 2010
I did the same thingbut in 08 got it from the same place and NOTHING.. its like the crib never was there.. its not on there site ive called and they dont carry it anymore.. do u have the number for there company? if u could send me a message at that would be wonderful. because my daughters base is now Broken..
Posted on Oct 28, 2009
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