Hi Swreardon,
How are you doing?
The issue which you have posted will generally occur if there is a WinTools Easy Installer program on your computer or even it occurs due to corrupted registry.
I can provide you the complete solution but for your clear understanding of the solution and to have a clear view of the solution so that you can easily perform the troubleshooting let me provide you with the weblink which ahs clear instructions:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00292756&cc=us&lc=en&dlc=en
Before using above weblink make sure you perform the steps below :
Step 1: Insert the HP printer software CD in the CD drive and folllow the steps:
If operating system is XP, Start>>run>> type" X:/util/ccc/uninstall_L3.exe and click OK. (where X is the Cd drive ) and follow the onscreen instructions.
If the operating system is Vista: open run window and type: " X:/util/ccc/uninstall_L3.exe" and click OK. (where X is the Cd drive ) and follow the onscreen instructions.
Here are the multiple steps to open run window in vista:
1. Press
Windows Key + R to open the Run command window.
1. Open the Start Menu.
2. Click
All Programs.
3. Click
Accessories.
4. Run shortcut is located here by default.
Step 2: restart the computer and follow the steps given in the weblink above:
Step 3: once everything is completed download nad install the software by clicking on the weblink below:
http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=228&lc=en&dlc=en&cc=us&product=3655574 (For XP)
and use this link for Vista:
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-57266-3&lc=en&dlc=en&cc=us&os=2093&product=3655574
Do not use the CD.
I am sure the issue will be resolved.
Best of luck.
Hello 8wardadrian,
Could you please tell us if you are having this problem with just this one CD or with all CD's you try to run in this drive? If the problem is just with this CD, can you try running it on a different computer (at work, at a friend's house, etc.)? The more details you can include in the description of your problem, the easier it is for us to find a solution for you.
I am looking forward to your next post.
Thank you.
Belgian Alien.
×