We have had 4 DVD players within 3 weeks all stop working. All it does is keep saying it is loading then says unable to read disc. We have tried to clean them. We are starting to think something is wrong with our apartment. PLEASE HELP!!!! 1. philips 2. magnavox 3. cyberhome 4. emerson
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Re: 4 DVD players unable to read the disk.
The disc cleaners that can be purchased are little more than brushes that can clean dust only. If you can gain access to the lens of each unit, try cleaning the lens carefully using a cotton swab and alcohol. That should resolve some of the problems. If not, then for some reason you have multiple failed optics assemblies.
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Hi, Sounds like the lens is just really dirty. Go buy a leans cleaner disk and run it through the DVD player two or three times to get the lens good and clean. Repeat about once a month to keep the lens clean and running properly. Sometimes you need to run it through 3 or 4 times to get the lens to read again.
These disks I speak of have little bristles on it that "sweep" the lens clean. I use them on all my disk players and they work real well.
If you have any comments please feel free to leave them here.
Dust is a killer to anything that uses a laser to read information, eg... CD's DVD's etc etc. we get at least 3-4 people coming in to the shop a week that have problems with units failing to read CD's. The only thing that you can do with out pulling apart the unit (which can get very complicated) is to use a lens cleaner CD/DVD. you can buy on specificlly made for units that "****" CD's in, or for lid types. i would suggest getting the appropriate one for your needs and running that through a couple of times. afterwards, remove any dust off where the DVD/CD inserts, to stop it carrying it in to the lens. If that doesnt work then you may have to take it to a specialist where they will check for loose connections etc.etc...
I hope this has helped you and please dont forget to rate my solution.
Hi, your problem is the laser lens, it went sour. This device is coded to read only region 1 disks, when U attempt to read other regions disks it will read them once, 2 or 3 times but then... it will stop reading any disk regardless the region they are. Regions codes were implanted on disks to control piracy, so USA has region 1, Mexico 4, Asia I believe is 3 and so on. There are a total of 6 regions worldwide, U have to get disks matching the region U are from or, better solution... get a multi-region DVD player.
With the power turned off, open the DVD Player, and
then open the top where you load the DVD into the player. Locate the
and notice that the laser is attached to a transport assembly that
moves the laser
diagonally outward in a slot. 1. Slide this assembly outward to the end
of its track. 2. Slide the assembly back inward to the closest inward
position. 3. Repeat the process of sliding the assembly outward and then
back inward.4. Put in a music CD and let it play all the way through.
This helps to calibrate the laser head assembly movement. When the
music CD is finished playing. 5. Put in a DVD, and you should have a
again This is a factory solution from Mintek that was given to a
customer who ask for help with the forever loading disc problems. This
solution may work on other models of portable DVD players. Most
portable DVD players use this type of transport mechanism. Try this
solution it might work for you. I hope this information helps you with your problem.
It can be several reasons
1. Disk is upside down
2. Lens is durty. You will need to use CD/DVD cleaning disk for that
3. Disk is having diffrent region code or recorded in diffrent formate (for instance player playback disk recorded in NTSC, and you trying to playback disk in PAL formate)
4.Disk is recorded at higher speed (for instanse player markered X16, but disk is recorded at X24)
I had the same problem, After googling for a few minutes I found the reset procedure for this player.
1. Turn it on. 2. Eject any disk you have in there and close the tray. 3. Hold down the "STOP" button on the player (not remote) until the green light flashes red and the system reboots. 4. Insert disk and enjoy.
i would return the item to your retailer as it should hold a 12 month warranty, as if it cannot read cds or dvd, the lens is faulty, and trying to repair it yourself will void your warranty.
Please dont forget your ratings are important, thank you