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4 DVD players unable to read the disk.

We have had 4 DVD players within 3 weeks all stop working. All it does is keep saying it is loading then says unable to read disc. We have tried to clean them. We are starting to think something is wrong with our apartment. PLEASE HELP!!!! 1. philips 2. magnavox 3. cyberhome 4. emerson

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  • iamjj297 Feb 16, 2009

    yes we did try to use multiple discs. We did get two of them to work again. One was super dirty!!! and the other just started to work again. but the one we want to work doesn't.

  • gadgetboyj May 11, 2010

    You DID try to use more than 1 disc right?

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  • 4,234 Answers

The disc cleaners that can be purchased are little more than brushes that can clean dust only. If you can gain access to the lens of each unit, try cleaning the lens carefully using a cotton swab and alcohol. That should resolve some of the problems. If not, then for some reason you have multiple failed optics assemblies.

Dan

Posted on Feb 17, 2009

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1 Answer

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Most likely your cd/DVD drive needs cleaning, or needs replacement. See a dealer, or send the unit to a Bose service center.

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I have a Digital Home Theater HT-DS400 Samsung. I have problems in reading a music CD or a DVD. You can read the message "Loading.." for a while and then stops and reads "NO DISC". ...


  • Make sure you have a non home made DVD. Some DVD players will not play DVD'S in certain formats.
  • If you have a normal DVD in the DVD player and are getting "NO Disk" then there is a real good possibility the lens is just so dirty that it is not recognizing your DVD at all. This happens a lot to all disk players that are neglected from the cleaning process. Get a disk player cleaner and run it through a few times until the disk is read again. Sometimes the lens is so dirty you have to try a few times just to get the cleaner disk itself to play just to do the actual cleaning. Make sure to run that cleaner disk through once a week. These disk cleaners "sweep" the lens and work well. You can get one at your local Best Buy for $8usd.
  • The last thing it could be is that somehow the lens has come out of alignment. Just a millimeter out of alignment is all it takes to not be able to read a disk and DVD players get bumped and knocked off the shelf easy. So this can happen often especially with the more smaller travel DVD player.

  • Hope this helps and thank you for using FixYa.

Regards, Tony

Jul 23, 2011 | Samsung HT-DS400 System

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Check the disk for scratches, and attempt to play it on another DVD player or your computer, if it has a DVD drive installed. The drive will have DVD written on the front. If the disk isn't a commercial DVD but playable on the computer then the problem is a unsupported format. To make sure your DVD player is working correctly put a known good DVD the player to ensure it still works.

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1 Answer

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I have this problem.. I put in a DVD that I know it has read ok before. But, now it takes a long time trying to load and then it just stops trying and returns 'NO DISK" So, I opened it up and watched it try to load. The motor on the DVD drive was struggling and couldnt keep the disk spinning a the correct speeds. Now, I am looking for a drive replacement. I hope this helps.

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2 Answers

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Our started doing the same thing about a week after the warranty ran out. It has to do with the alignment of the discs being loaded. here's a work-around that works for us:
Open the tray
Choose which disc you are going to watch and use the Change Disc button to push the selected disc to the back (ie, if you want to view Disc 1, discs 3 and 4 will be visible in the tray).
Look down the center holes of discs 3 and 4... manually move your tray left-or-right to align the holes with the tray.
Push the Direct Play button on the top right of the unit for your disc of choice (Disc 1 using the example above).

hope that helps... I've searched for a while and played around with the unit (with and without the cover on) trying to figure out a way to re-align the tray, but no luck.

--JeD

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1 Answer

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1.bad rca jacks
2.could be connected to wrong audio lead rca jack
3.the settings in dvd player donot match the receivers example- dts or ntfs
4.make sure its regioned to your player some audio isnt on the disks
5.pc's usually have new cd formats that came out
cd's and dvd's for some reason in this age isnt being able to play fully in older equipment do to the change in cd/dvd formats which makes you go out and buy new equipment it happened to me not just 2 weeks ago bought a new dvd and found out it wouldnt play in my year old dvd deck had to go out and buy new dvd deck then disk and all my others played fine

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1 Answer

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I had same problem and once left the player on for 3 weeks (left for vacation) and it still never worked. Finally had to dissassemble body of player to get dvd out. There appears to be no solution to this problem. I have called it quits and this cheap piece of junk is now in the trash. Koss will never be on my list of best buys.

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Stumpy, I think the first step could be to find out between the DVD player and the disc which one has a problem.If the DVD Player is able to play other discs then it is possible the problem is with the disc only. If that disc can be played quite alright in other DVD players then the problem is with your DVD Player. I suggest you trial that first. I think the indication of " No disc insert disc" could be that your DVD Player is failing to load or read the disc either because the disc has some scratches or because your DVD Player lens are not powerful enough. I am, Letsthank.

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