When the machine is turned on this error code F1-15 comes up on the display. The given description is "sorter problems, call for service." Any ideas? I've researched this code and found that it may be a stacker motor issue. I was just wondering if anyone has had any experience with this code and possible solutions. Thanks
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If the CH is blinking the cartridge is not installed correctly. Remove and reinstall cartridge.
If the CH is on constant, it is a sorter problem. Check sorter for paper jam or bins out of place, and sorter connection.
Hello, this is a sorter bin home sensor fault. First shut down machine and disconnect all power. You will need to remove the front and rear covers of the sorter, then you will have to manually turn the spindles/ cams as to more the actuator off of the home switch. Once you have released the home switch/ sensor, give a little extra space -- apply the power and watch. The cams should move the bins to switch/ sensor and reposition. Once you have made sure that it is working, shut down the power and disconnect power. Install covers back onto sorter and apply the power. If, when the power is applied before you installed cover, if the cams keep driving and do not stop and code comes back, that bin home switch will need to be replaced.
Generally F codes have to do with the finisher(used to be called a sorter). with the machine off, diconnect the finisher cord from the copier and power back on. This should allow you to test the copier. I'm not sure on this model how exactly the finisher cord comes out. but it should be self explanitory when you see it.
In automatic detection of option connection, a non-support finisher or a sorter is detected. Unplug sorter/finisher and see if code clears, if yes you have a problem with the sorter (might not e the correct sorter for this machine) If the problem does not clear you may have a board problem with the copier.