Question about Amana AMV5164 Microwave Oven

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Microwave will not work

We had a power outage for several days. When the power returned the microwave would not work. We checked the breakers. When the power was out we boiled water on the stove with no fan. The bottom of the microwave did get very hot. Could that had done it, possibly a power surge? Should we call a repair man or should we just replace it based on what i have told you?

Thanks for any help in advance.

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Hello Carol95,
I would doubt that the heat generated from the cook surface beneath the micro caused any damage to the micro however the fact that you had a power surge is the more likely culpret. It is possible that a power surge took out an internal component, such as the magnetron, thermal fuse, filament transformer or something else but the cost of a repair call may warrant a replacement MW anyway. Why pay for a service call if all you will learn is that your MW was damaged from that surge? and the cost to repair would exceed the cost to replace.. There are virtually no servicable parts inside the micro that the homeowner should attempt to fix.. If you do not know what you are doing, you can get seriously injured or compromise the RF shield in just gaining access to the inner compartment. You might luck out and learn that the failed component is a simple and inexpesive repair ... so you weigh the risks..
Hope that helps you decide how to approach this..

Regards,
Rick

Posted on Feb 16, 2009

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