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You should be able to pick up a replacement/new pot at your nearest Restaurant Supply store. Make sure you get a 64 oz./ 1/2 gallon pot. Before plugging in your brewer, unscrew the sprayhead located just above where the filter basket sits and replace the basket, pour 3 pots of cold water through the opening on the top if the brewer is empty. This brewer has a reservoir that holds about 2 1/2 pots of water at brewing temperature when heated. Make sure you put an empty pot under the filter basket after pouring in the water. Water will flow from the brew basket when the reservoir has reached its capacity. Once water flows you can then plug in and energize your brewer and replace the sprayhead. It will take about 15 to 20 minutes for the brewer to reach brew temp, you will hear the heating stop. Put an empty filter and a dose of coffee (I recommend starting with a heaping measuring cup of drip ground coffee) into the filter basket, lightly shake it level, replace the basket and pour through 1 full pot of COLD water in the top. For best results pour the brewed coffee into a pre-heated thermal server if you plan on holding the coffee for more than 10 minutes or so. Enjoy!
This brewer has a 2 1/2 pot reservoir. You should NOT plug in the brewer before the reservoir has been topped off. Pour 3 pots (one at a time, every minute or so) through the screen with a pot under the filter basket. Wait until the water flows from the basket and only then is it safe to plug in the brewer. The reservoir holds HOT water until you are ready to brew and then, by pouring in a pot of cold water, you will be able to brew.
I have a manual with mine and as far as "recall" goes on this model, I've not found anything recalling this particular model...<br />
The most important thing in the manual, that I have found, is how to clean and change the filter. If all else fails unplug the pot for 10-15 seconds; replug it...this resets it...(if it ever acts up, do this; it helps)<br />
The filter reset button: Your coffeepot should flash a small message stating: "change filter and clean" To do this you first, turn off the pot, remove filter~(the filter is in a long thin black plastic thing and the filter cover simply snaps and pulls apart to expose the charcoil filter; Remove the Filter, then fill the coffee pot with 7 cups of vinegar plus 7 cups cold water; Place a paper type regular coffee filter in the brew basket, or a thin paper towel works well too~(This traps and holds particles that get trapped inside the pot)<br />
Before brewing; PLEASE NOTE, brew the first pot of vinegar/water mixture only HALF WAY then TURN OFF and let it sit for a good 15 minutes to soften any deposits...<br />
Turn the pot BACK ON and brew the remaining solution. When brew stops turn OFF coffee pot, empty the solution, and discard the paper filter...<br />
Refill reservoir with cold water and turn ON; you may want to dump this and refill with more cold water to ensure the vinegar taste/smell is gone...<br />
Now, wash the brew basket and the glass pot...Open the black skiny Water Filter and replace with a new charcoil filter...Put Filter back in pot...fill brew basket with coffee and brew some mighty fine tasting coffee!!! Hope this helps....Good Luck
It's the spring part on the bottom of that black basket. Now that it's broken there's really no fixing it. The only thing to do is call the manufacturer (800-726-0190) to get a new brew basket. They are open on weekends, so you could call them today and see what they can do (brew baskets are covered under the 3 year warranty, btw). Just have your model and serial number and you can probably have a new one ordered in less than 5 minutes. :)
Try an experiment - brew a test cup, but use only a small amount of grounds in the brew basket (use a paper filter) [or else, put the grounds in the gold tone filter basket]. See if the machine makes coffee (albeit weak coffee). If it does not make coffee, see if the water is draining properly from the brew basket, or if it is leaking over the sides of the brew basket. Also, make sure the lid to the brew basket is completely open and in the correct position.
If you still get water only in the caraffe, replace the brew basket. The part costs about $11.95 with shipping - or even call Cuisinart to see if your 3-year warranty will cover the issue.
COFFEE PREPARATION PROCEDURES
1) Place filter into brew basket.
2) Put the proper amount of coffee into the filter.
3) Slide the brew basket into holder.
4) Place empty decanter on warmer located directly under the brew basket and turn corresponding warmer switch ON.
5) Pour decanter of fresh water through pour-in opening at top of brewer.
6) Hot water will be delivered through the sprayhead. This distributes the hot water evenly over the coffee bed within the brew basket. The coffee will drain from brew basket into the container below.
7) Red light indicates warmer is ON.
8) Before brewing next pot, remove brew basket from brew rails and dump filter into waste basket.
Leave the carafe off the hot plate and place the basket in holder with the lip under hinged flange so it sits flat. Then replace the carafe and the basket should not move up when the Pause and Serve button opens. I just bought this pot too and
love it but except for the basket placement problem.