Question about Apple iTunes

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Problem Installing iTunes8 on my PC-no permission for iPodService

The installation goes fine but then says that I do not have permission to install the iPod Service portion of iTune 8. Help!

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  • cathyworden Feb 16, 2009

    Hi Ekse -



    I am the administrator for my computer and am logged in as such....

  • Anonymous Feb 17, 2009

    try a million times to install ITunes. get the same problem. tech support wasn't helpful. does not know what is happening?

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  • Apple Master
  • 13,433 Answers

Hey,

You need to be the owner of the pc and have administrator rights.
Try right clicking on the setup file and select run as administrator, that should solve it.


Let me know if you need anything else.

Thanks,
Ekse

Posted on Feb 16, 2009

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My itunes just stopped working one day and now i can not reinstall it on my computer


Learn how to completely uninstall iTunes, QuickTime, and other essential software components from your Windows XP PC.
How ToFor Windows Vista or Windows 7, see this article.
Expand All Sections | Collapse All Sections
In some rare instances, it may be necessary to remove all traces of iTunes, QuickTime, and related software components from your computer before reinstalling iTunes.
Use the Control Panel to uninstall iTunes and related software components in the following order:
  1. iTunes
  2. QuickTime
  3. Apple Software Update
  4. Apple Mobile Device Support
  5. Bonjour
  6. Apple Application Support (iTunes 9 or later)
Important: You may see various alert messages if you uninstall these applications in a different order or only uninstall certain components.
For detailed steps on removing and reinstalling iTunes and related components on Windows XP, refer to the following steps:
Removing iTunes Note: iTunes Store purchases or songs imported from CDs are saved in your My Music folder by default and are not deleted by removing iTunes.
  1. Quit iTunes.
  2. From the Start menu, choose Control Panel.
  3. In Control Panel, open Add or Remove Programs.
  4. Select iTunes from the list of currently installed programs, then click Remove.
  5. When asked if you would like to remove iTunes, select Yes.
  6. After the uninstallation is complete, do not restart your computer if you are prompted to.
  7. If other program entries were listed for iTunes in Add or Remove Programs, remove those as well.
  8. In Add or Remove Programs, remove any iPod Updater applications that are listed in the same fashion as iTunes was removed.
Removing QuickTime
  1. Quit QuickTime Player.
  2. From the Start menu, choose Control Panel.
  3. In Control Panel, open Add or Remove Programs.
  4. Select QuickTime from the list of currently installed programs, then click Uninstall.
  5. When asked if you would like to remove QuickTime, click Yes.
  6. After the uninstallation is complete, do not restart your computer if you are prompted to.
  7. If other program entries were listed for QuickTime in Add or Remove Programs, remove those as well.
Removing Apple Software Update
  1. Quit Apple Software Update.
  2. From the Start menu, choose Control Panel.
  3. In Control Panel, open Add or Remove Programs.
  4. Select Apple Software Update from the list of currently installed programs, then click Uninstall.
  5. When asked if you would like to remove Apple Software Update, click Yes.
  6. After the uninstallation is complete, do not restart your computer if you are prompted to.
  7. If other program entries were listed for Apple Software Update in Add or Remove Programs, remove those as well.
Removing Apple Mobile Device Support
  1. From the Start menu, choose Control Panel.
  2. In Control Panel, open Add or Remove Programs.
  3. Select Apple Mobile Device Support from the list of currently installed programs, then click Uninstall.
  4. When asked if you would like to remove Apple Mobile Device Support, click Yes.
  5. After the uninstallation is complete, do not restart your computer if you are prompted to.
Notes: Do not manually delete the Mobile Device Support folder located at C:Program FilesCommon FilesApple. Use Add or Remove Programs as described in the steps above.
Removing Bonjour
  1. From the Start menu, choose Control Panel.
  2. In Control Panel click "Add or Remove Programs."
  3. Select Bonjour from the list of currently installed programs then click Uninstall.
  4. When asked if you would like to remove Bonjour click Yes.
  5. After the uninstallation is complete do not restart your computer if you are prompted to.
Removing Apple Application Support (iTunes 9 or later)
  1. From the Start menu, choose Control Panel.
  2. In Control Panel, open Add or Remove Programs.
  3. Select Apple Application Support from the list of currently installed programs, then click Uninstall.
  4. When asked if you would like to remove Apple Application Support, click Yes.
  5. After the uninstallation is complete, do not restart your computer if you are prompted to.
Verify iTunes and related components are completely uninstalled
  1. Restart your computer.
  2. After the computer restarts, open Local Disk (C:) located in Computer or whichever hard disk your programs are installed on.
  3. Open the Program Files folder.
  4. Right-click the iTunes folder, choose Delete, and choose Yes when asked to confirm the deletion. Note: This folder may have already been deleted if iTunes was successfully removed.
  5. Right-click the iPod folder, choose Delete, and choose Yes when asked to confirm the deletion. Click Continue if Windows needs confirmation or permission to continue.
  6. Right-click the QuickTime folder (if it exists), choose Delete, and choose Yes when asked to confirm the deletion. Click Continue if Windows needs confirmation or permission to continue.
  7. Right-click the Bonjour folder (if it exists), choose Delete, and choose Yes when asked to confirm the deletion. Click Continue if Windows needs confirmation or permission to continue.
  8. Open the Common Files folder.
  9. Right-click the Apple folder (if it exists), choose Delete, and choose Yes when asked to confirm the deletion. Click Continue if Windows needs confirmation or permission to continue.
  10. Open Local Disk (C:) located in Computer or whichever hard disk your operating system is installed on.
  11. Open the Windows folder.
  12. Open the System32 folder.
  13. Right-click the QuickTime file (if it exists), choose Delete, and choose Yes when asked to confirm the deletion. Click Continue if Windows needs confirmation or permission to continue.
  14. Right-click the QuickTimeVR file (if it exists), choose Delete, and choose Yes when asked to confirm the deletion. Click Continue if Windows needs confirmation or permission to continue.
  15. Right-click the Recycle Bin and choose Empty Recycle Bin
Reinstalling iTunes and related components After verifying that iTunes is completely uninstalled, you should download and install the latest version of iTunes.
Additional Information iPodService.exe Alert Follow these steps if the message, "Cannot delete iPodService.exe: It is being used by another person or program" appears when you try to delete the iPod folder.
  1. Make sure that iTunes and the iPod Updater utility are not open.
  2. Press and hold Control-Alt-Delete. Select Start Task Manager.
  3. Click the Processes tab.
  4. Locate "iPodService.exe" in the list.
  5. Click "iPodService.exe" and choose End Process.
  6. Quit the Task Manager.

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