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The lid is broken, you need a new lid. I have checked online and it is available, part number is MS 0927155. There will be small plastic pieces in the boiler, fill it up and tip it upside down & shake it about.
The exact same lid is on the Wolfgang Puck WPTPCM010 coffee maker. (It's exactly like the Starbucks one - same size & fit.) Call (800) 275-8273 and order part # WPTPCM010-6; the product description is "LID FOR CARAFE". It will cost you $4.99 + 5.00 shipping. My Starbucks coffee pot works PERFECTLY again. Just make sure that you put the lid on the carafe correctly before you use it, since the seal is new.
This is a design flaw and can be corrected by enlarging the lid spout. First remove the plastic lid. Then use a fine grinder or sandpaper to remove approximately 1/8 inch of plastic from the lid spout. Follow the exact same contour of the oval spout. However, do not take off so much material that you disturb the small plastic tabs that hold the lid to the pot. Finish by slightly rounding the edges where the material was removed with fine sandpaper. No leaks - no drips.
Call Hamilton Beach customer service. They usually will send the part free, you just pay shipping ($5.00 or less). 1-800-851-8900. I love hamilton beach. They love their customers and stand behind their products. 1-800-851-8900. Also check out hamilton beach.com and look up your product. most regular parts can be ordered on line thru hamilton beach. Good luck to ya.......katherine
I had the same problem only the small rubber gasket (looks like a hose washer) on mine fell out. I contacted the Hamilton Beach product support department and was tole the WHOLE TANE NEEDED TO BE REPLACED. BUT do not dispair. They are sending me a whole new tank for the cost of shipping only!!!! How's that for customer service. Shipping is only $5.00. Call Hamilton Beach ast 1-800-851-8900 and wait for instructions. In your case, if it's just "warped" they can tell you hopw to reinstall it. In my case, the part that holds it, a little ***** white plastic part with a star on top) broke off so for $5 bucks, I get a whole new tank! I love Hamilton Beach!!!!
My Krups was not working after I accidentally forgot to place the black plastic lid on the coffee carafe BEFORE starting to brew a new batch of coffee. The coffee will not drip into the carafe without the lid
in place. Because the lid is hidden when placed in the coffee maker, it's easy to forget! The coffee all backed up in the filter area and overflowed. The display got wet. Not good.....
If your buttons and or display is not working ( mine got wet with coffee) simply flip the coffee maker over. Unscrew the bottom. expose the display circuit board carefully, DRY it with a HAIR DRYER and put the unit back together! Presto! Mine is working again.
If you need a new circuit board, you can get one for $35 from Appliances.com I found. They also have the Duo filter and extra parts cheaper than the Krups website.
as far as i can tell you cant just buy a lid, mabe on ebay instead of buying a whole new pot or call customer care at 1-800-835-3278.
Let them know you just need a replacement see what they say. Heres the item number for it on ebay, only one day left at $16.99 200133333009 , and heres the link