Question about LG 42LC2D 42 in. LCD HDTV
Good evening. I am an LG representative at Best Buy. A consumer came to me today who had purchased an 19" LCD TV only 6 months ago and is experiencing audio but only gets a black screen (ie no picture at all).
I have promised to help him as he now has a very negative impression of LG.
Can you provide any assistance so I can call him?
Thank you very much!
Ellen My 42in LG LCD 1080p does the same thing. I have found if I turn off and then on the picture will return. Sometimes takes 2 or 3 tries. I have called LG support and they had me unplug it for 30 sec, replug and turn on. This is supposed to reset it. We will see. If not, I am to call back for service. It has a 2 year warranty.
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Jul 10, 2015 | Yamaha HTR-5063 Receiver
Dec 10, 2010 | LG Televison & Video
Jun 14, 2010 | LG 42LC2D 42 in. LCD HDTV
Aug 08, 2009 | LG 42LG30 42 in. LCD HDTV
Apr 23, 2009 | LG L1915S 19" LCD Monitor
Oct 03, 2008 | Sony KP-51WS510 51" Rear Projection...
Nov 24, 2006 | LG TU-60PY2DR 60 in. TV/DVR Combo
Aug 30, 2015 | LG 42LC2D 42 in. LCD HDTV
276 people viewed this question
Usually answered in minutes!